Hybrid E-Commerce Operator, Entrepreneur in Residence, DTC Consumer Brand

Posted last month

Apply now

About the role

  • E-Commerce Operator managing daily operations of a fast-moving DTC e-commerce brand. Overseeing P&L and growth strategies while coordinating with partners in a hybrid work environment.

Responsibilities

  • Full ownership of the business day-to-day (you run the company, hands-on)
  • Own the P&L and unit economics: pricing, gross margin, CAC, contribution margin, cashflow
  • Build and maintain weekly KPI reporting (AOV, COGS, shipping, fees, returns, CAC, ROAS)
  • Run end-to-end operations via partners: order flow, supplier coordination, shipping performance, returns handling, customer support
  • Manage external partners (suppliers, 3PL, freelancers) with clear KPIs, routines, and accountability
  • Drive growth on Western platforms (Meta, Google): either execute yourself or manage agencies extremely hands-on
  • Improve conversion and retention: landing pages, offers, upsells, email flows
  • Solve issues fast (ad account problems, delivery delays, quality issues, chargebacks, cost spikes)

Requirements

  • Proven experience operating an e-commerce business (DTC preferred) with strong grasp of P&L and unit economics
  • Hands-on executor mindset: you like doing the work, building systems, and owning results
  • Strong working knowledge of Western performance marketing (Meta + Google) and funnel KPIs
  • Highly organized, structured, and reliable (you can run many moving parts alone)
  • Strong analytical skills (Sheets/Excel, dashboards, decision-making from numbers)
  • Very good English (written + spoken); Chinese is a plus
  • Comfortable working as the only employee and coordinating everything through partners
  • High accountability, speed, and problem-solving ability

Benefits

  • Run a real business with full ownership of outcomes (full P&L responsibility)
  • Be your own boss: high autonomy and freedom in how you work (with full accountability for results)
  • Flexible setup with remote work possible, as long as performance and execution stay strong
  • High upside compensation through a profit-based bonus
  • Equity / share incentives for strong long-term performance
  • Fast decisions, direct impact, and a lean environment without bureaucracy

Job title

E-Commerce Operator, Entrepreneur in Residence, DTC Consumer Brand

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job