Process Engineer responsible for designing and implementing production processes to improve efficiency. Ensuring products meet quality and safety standards while collaborating with departments.
About the role
- Lead Atlassian Engineer at Luminor, managing product vision and optimizing workflows for Atlassian applications. Collaborating across teams to ensure scalable and efficient systems.
Responsibilities
- Own the product vision, roadmap, and backlog Atlassian applications (Jira, Jira Service Management, Confluence, Atlassian Analytics, Atlassian Guard).
- Develop and implement scalable solutions, custom workflows, automation rules, and integrations.
- Design and implement custom workflows, permission schemes, dashboards, and advanced automation rules to streamline operations.
- Get involved with establishing the logical design of the IT4IT system with architecture and engineering teams and key stakeholders.
- Collaborate across the Technology division with IT operations, development, architecture, service management, and other teams, to maintain highly available and scalable systems.
- Collaborate with system administrators and developers to implement new features, workflows, and integrations.
- Drive development activities within the area including the development of respective plugins and integrations.
- Monitor usage, performance, and user feedback to continuously improve the Atlassian environment.
- Support team in responding to high-priority incidents and, if required, lead them to resolution.
Requirements
- 5+ years of hands-on experience administering and optimizing Atlassian Cloud products (Jira, Confluence, Jira Service Management) in a complex organizational environment.
- Proven leadership in Atlassian product strategy, including lifecycle ownership, roadmap planning, and stakeholder alignment.
- Proven experience with Jira Assets and Lansweeper integration, along with a solid understanding of integrating other inventory sources to deliver a complete asset management solution.
- Working experience in processes automation via Atlassian Automation and REST API.
- Experience with migration of Atlassian products DC to Cloud, Cloud to Cloud (Jira, Confluence, Jira Service Management).
- Experience with Asset management, OpsGenie (Operations) functionality in Jira Service Management.
- Knowledge of Atlassian Intelligence and AI-powered Rovo features.
- Knowledge of Agile methodologies: practical Scrum/Kanban experience.
- Strong knowledge of DevOps as well as ITIL and ITSM concepts.
- Strong knowledge of JQL.
- Good understanding of cloud management and security best practices.
- Fluent English is required in spoken and written communication.
Benefits
- Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year).
- Additional weeks of vacation are available to all employees who have been in the company for 1 year or more.
- You will get additional days off for volunteering purposes.
- Luminor offers 30 fully paid calendar days for military training every year.
- A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed.
- Access to tools and resources that help you feel good and be productive at work and in life.
- Internal and external training programs, workshops, conferences, online training, etc.
- Enjoy special offers & pricing for products and services provided by Luminor.
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