Senior Release Train Engineer leading Agile Release Trains and delivering customer servicing capabilities in multiple products and channels. Facilitating planning and execution events and ensuring alignment across teams.
About the role
- Lead Atlassian Engineer at Luminor, managing product vision and optimizing workflows for Atlassian applications. Collaborating across teams to ensure scalable and efficient systems.
Responsibilities
- Own the product vision, roadmap, and backlog Atlassian applications (Jira, Jira Service Management, Confluence, Atlassian Analytics, Atlassian Guard).
- Develop and implement scalable solutions, custom workflows, automation rules, and integrations.
- Design and implement custom workflows, permission schemes, dashboards, and advanced automation rules to streamline operations.
- Get involved with establishing the logical design of the IT4IT system with architecture and engineering teams and key stakeholders.
- Collaborate across the Technology division with IT operations, development, architecture, service management, and other teams, to maintain highly available and scalable systems.
- Collaborate with system administrators and developers to implement new features, workflows, and integrations.
- Drive development activities within the area including the development of respective plugins and integrations.
- Monitor usage, performance, and user feedback to continuously improve the Atlassian environment.
- Support team in responding to high-priority incidents and, if required, lead them to resolution.
Requirements
- 5+ years of hands-on experience administering and optimizing Atlassian Cloud products (Jira, Confluence, Jira Service Management) in a complex organizational environment.
- Proven leadership in Atlassian product strategy, including lifecycle ownership, roadmap planning, and stakeholder alignment.
- Proven experience with Jira Assets and Lansweeper integration, along with a solid understanding of integrating other inventory sources to deliver a complete asset management solution.
- Working experience in processes automation via Atlassian Automation and REST API.
- Experience with migration of Atlassian products DC to Cloud, Cloud to Cloud (Jira, Confluence, Jira Service Management).
- Experience with Asset management, OpsGenie (Operations) functionality in Jira Service Management.
- Knowledge of Atlassian Intelligence and AI-powered Rovo features.
- Knowledge of Agile methodologies: practical Scrum/Kanban experience.
- Strong knowledge of DevOps as well as ITIL and ITSM concepts.
- Strong knowledge of JQL.
- Good understanding of cloud management and security best practices.
- Fluent English is required in spoken and written communication.
Benefits
- Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year).
- Additional weeks of vacation are available to all employees who have been in the company for 1 year or more.
- You will get additional days off for volunteering purposes.
- Luminor offers 30 fully paid calendar days for military training every year.
- A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed.
- Access to tools and resources that help you feel good and be productive at work and in life.
- Internal and external training programs, workshops, conferences, online training, etc.
- Enjoy special offers & pricing for products and services provided by Luminor.
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