Intermediate Citrix and Virtualization Consultant at Long View supporting various Citrix and virtualization technologies in a collaborative IT environment.
Responsibilities
Provide senior technical support for all server infrastructure components (hardware, software, OS, firmware, network, cloud infrastructure)
Consult with users and evaluate requirements, recommend designs, provide cost analysis, plan projects, and coordinate tasks for projects
Work with teammates to design and implement complex solutions
Installation, configuration, maintenance and upgrades of servers, with a focus on utilizing technology to achieve business objectives
Act as Tier 3 escalation point for service desk
Perform incidents root cause analysis and identify work around or fix
Requirements
5+ years of working experience within an Enterprise environment, supporting diverse IT Infrastructure platforms
3+ years of hands-on technical working experience with the Citrix ecosystem, including XenApp, XenDesktop, Delivery Controllers, StoreFront Servers, Citrix Gateways and Profile management with FSLogix
Technical knowledge with 4+ years of experience in Windows and Red Hat Linux Server operating systems in an enterprise environment
3+ years of hands-on technical working experience with the architectural and/or deployment and/or operational support of VMware vSphere Hypervisor/ESXi
Experience in an Airline setting considered an asset
Experience with scripting and automation skills (VMware PowerCLI, Terraform, Bash, PowerShell Puppet, and/or Ansible).
Requires advanced problem-solving, interpersonal and communication skills
Proficient in managing service components to ensure they meet business needs and performance target
Incident and problem management skills
Excellent time management skills, ability to manage multiple items
Willingness to learn related technology and business process
Ability to determine root cause from outcomes
Benefits
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
Interesting work – Be part of exciting projects while accessing all the latest technologies
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