SO
Occupational Communication Specialist facilitating job placement and training for individuals with hearing loss. Supporting Minnesotans with hearing loss through a nonprofit focused on employment services.
About the role
- Telecommunications Analyst III managing and maintaining IP PBX phone systems at Logix Federal Credit Union. Providing consultation and training for telecommunications design in multi-location environments.
Responsibilities
- Performs administration, operations, and maintenance of IP PBX phone systems and associated applications.
- Assists with consultation to business unit management and staff for telecommunications design and configuration in a multi-location environment.
- Designs, maintains, and implements call routing changes to Auto Call Distributor (ACD) for Contact Centers and other department operations.
- Understands ACD Reporting systems and assists business unit management with reading and evaluating ACD reports for service levels, trends, and other statistics.
- Configures and manages SIP and H323 based telephony equipment and applications.
- Delivers orientation and training to other business unit employees.
- Maintains business relationship with Telecommunications vendors and carriers.
- Participates in disaster recovery planning and simulations.
Requirements
- Bachelor’s degree in related field and project management experience preferred.
- Must have a demonstrated thorough working knowledge and 4-6 years of hands-on experience with IP/PBX phone systems administration.
- A working knowledge of telecommunications concepts, practices, and procedures such as telephony translations and Auto Call Distribution.
- Must have successfully completed Avaya Administration training or possess demonstrated experience.
- Must have a working knowledge of the Microsoft suite of office products.
- Experience with LAN/WAN networking concepts as related to IP PBX phone systems to include Session Initiation Protocol (SIP) and Quality of Service (QOS).
- Strong customer service & communication skills.
- Must demonstrate analytical skills.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Communications Manager for Retail Leadership Communications, crafting engaging internal and external messaging at Fidelity's Wealth and Brokerage business units.
Communications Manager for Snap advancing communications for Lens Studio and augmented reality ecosystem. Driving proactive product communications initiatives across Snapchat and Spectacles.
B2B Sales Executive for a communication agency focusing on internal communication and marketing solutions. Responsible for client acquisition and managing communications portfolio.
Global Medical Communications Lead managing strategic medical communication and education initiatives. Leading cross - functional teams and overseeing congress strategy in the biotechnology sector.
User Communications Senior Specialist managing end - to - end lifecycle phases for AI productivity tools at Plaud. Collaborating with teams to optimize user outcomes and business impact.
Senior Specialist - Marketing Communications driving customer experience, promotions, and campaigns for Hitachi Energy. Creating customer - focused marketing materials to enhance engagement in energy transition.
Internship in internal communication at Webedia, a leading global media company. Involved in text production, internal communications, and endomarketing events in a hybrid work model.
Communications Intern at International Rescue Committee focusing on international and refugee issues. Drafting materials, managing social media, and supporting resource development for refugee clients.
24 - month fixed - term role at Mila to lead community and internal communications: content strategy, stakeholder engagement, and event coordination.