Case Manager responsible for comprehensive, individualized client services during residency and post - discharge recovery support. Delivering psychoeducational instruction while coordinating resources and referrals.
About the role
- Retail Manager driving retail excellence and brand growth for Grupo L’Occitane in LATAM. Collaborating closely with sales, marketing, and customer service teams in the Travel Retail channel.
Responsibilities
- Drive retail excellence and brand growth for the L’Occitane Group in the LATAM Travel Retail channel.
- Ensure retail excellence across all points of sale, with special oversight of key stores in the region located in Brazil and Argentina.
- Develop and implement quarterly action plans.
- Maximize business opportunities by exploring new spaces, activations and omnichannel projects.
- Manage and optimize investments in Beauty Consultants.
- Build, motivate and develop a passionate team of Beauty Consultants.
- Ensure flawless in-store execution.
- Analyze sales results and market indicators.
Requirements
- Bachelor’s degree in Business Administration, Marketing, International Business or related fields.
- Proven experience in Trade Marketing, Retail or Travel Retail, preferably in beauty, cosmetics or luxury goods companies.
- Strong analytical skills, with proficiency in sell-out metrics, market share and store-level profitability.
- Experience managing teams, particularly Beauty Consultants, with a focus on motivation, performance and training.
- Knowledge of visual merchandising and in-store execution.
- Budget management skills and investment control.
- Collaborative, hands-on profile.
- Advanced spoken Spanish and English.
- Willingness to travel within the LATAM region.
Benefits
- Profit-sharing upon achieving targets (starting from one month’s salary per year)
- Flexible meal allowance/food voucher
- Transportation voucher
- Medical insurance (SulAmérica)
- Dental insurance (Odontoprev)
- Sou'L Program (psychological health and well-being program)
- Legal, financial and psychological guidance
- TotalPass benefit
- Life insurance
- Birthday day off
- Festive allowance and gift vouchers
- Up to 40% discount in our stores and up to 50% in our SPAs
- Volunteer opportunities with various NGOs
- Feriadou: choose certain weeks of the year that include public holidays to work remotely
- Sextou: leave early once a month
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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