Hybrid Operational Processes Analyst

at Localiza&Co

• Job title: Operational Processes Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Belo Horizonte, Brazil

About the role

• Operational Analyst responsible for enhancing fleet operations and logistics processes at Localiza&Co. Ensuring efficiency and communication across branches while promoting continuous improvement.

Responsibilities

• Define, improve and sustain return, replacement, sorting, movement, drivers and fleet-related operational procedures, ensuring efficiency, standardization and operational safety.
• Act as a technical reference (Level 2) for branches, supporting issue resolution, questions, instabilities and the evolution of operational models.
• Ensure structured communication with branches through Conectados, trainings, short knowledge sessions and official materials.
• Document, review and keep updated the Standard Operating Procedures (SOPs) for the processes under your responsibility.
• Evaluate and lead Kaizen initiatives, run pilot tests and decide on implementation and scaling.
• Serve as Business Advisor for the Yard Operations, Locamove, Yard Intelligence and Checkout 3.0 (Devolutchan!) squads.
• Analyze operational and fleet indicators, identifying bottlenecks, risks and continuous improvement opportunities.
• Structure sorting rules and standards to ensure higher efficiency.
• Define and evolve movement and driver workflows together with the Operational Controls and Locamove teams, monitoring and reporting branch adherence.
• Define and update workflows related to fleet, safety, inventory, Smart Agency and related controls.
• Conduct periodic audits of the fleet processes and controls under your responsibility.
• Evaluate and approve abbreviations for branch and parking area departments to ensure governance and standardization.
• Centralize technical knowledge about new vehicle models, defining and disseminating handling and usage procedures.
• Design, maintain and evolve inventory methods, rules and fleet parametrization indicators, ensuring accuracy, traceability and governance.
• Work with Technology and Operations on the systemic implementation of these rules, proposing adjustments to reduce unproductivity, increase availability and mitigate risks.

Requirements

• Experience with operational processes, preferably involving fleet, movement, sorting, returns or logistics.
• Analytical capability to evaluate indicators, risks, unproductivity, inventory and fleet behavior.
• Experience with process standardization, governance and operational documentation.
• Experience leading Kaizens, pilot tests, implementations and continuous improvement initiatives.
• Ability to communicate clearly, in a structured and recurring way, with operational teams.
• Structured profile with strong problem-solving orientation, continuous improvement mindset and systemic vision.
• Experience with fleet systems and tools such as Smart Agency, Smart Queue and Locamove.
• Prior experience defining system rules and fleet parametrization.
• Knowledge of operational audits and inventory controls.
• Availability to travel.

Benefits

• Profit Sharing
• Food Allowance
• Meal Allowance
• Health Insurance
• Dental Insurance
• Gympass
• Private Pension Plan
• Transportation Allowance
• Allya
• Unlimited access to a wide range of courses from our Localiza University
• Internal training and development programs
• Discounts on vehicle purchases and rentals