Consumer Analyst supporting KeyBank’s Language Access Program ensuring equitable access to banking for clients with diverse language backgrounds. Manage translation workflows and enhance language resources across the enterprise.
About the role
- Analyst supporting the construction and maintenance of dashboards and operational reports at Localiza&Co. Collaborating with various teams to consolidate and validate data sources.
Responsibilities
- Support the development and maintenance of operational dashboards and reports in Power BI using multiple data sources;
- Organize, consolidate, and validate datasets to support operational routines;
- Monitor and analyze operational KPIs (efficiency, productivity, quality, SLA), helping to identify deviations and opportunities for improvement;
- Respond to data requests from various departments, translating operational needs into clear, actionable analyses for day-to-day use;
- Collaborate with cross-functional teams to ensure consistency and alignment of information.
Requirements
- Bachelor’s degree in Business Administration, Engineering, Statistics, Information Systems, or a related field;
- Proficiency in Power BI;
- Strong Excel skills;
- Experience analyzing and monitoring KPIs;
- Organizational and prioritization skills, and effective communication;
- Knowledge of DAX or data modeling (a plus);
- Experience with SQL, GCP, and databases (a plus);
- Experience in process improvement or transformation projects (a plus).
Benefits
- Profit Sharing
- Meal Allowance
- Meal Voucher
- Medical Insurance
- Dental Insurance
- Gympass
- Private Pension Plan
- Transportation Voucher
- Allya
- Unlimited access to a variety of courses through our Localiza University
- Internal training and development programs
- Discounts on vehicle purchase and rentals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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