Hybrid Solutions Architect

at LoanPro

• Job title: Solutions Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Farmington, United States

About the role

• Technical Solutions Architect at LoanPro interfacing between Sales, Customer Experience, and Product departments. Driving sales, renewals, and expansions through innovative technical solutions in the lending space.

Responsibilities

• The LoanPro Technical Solutions Architect (II) facilitates Sales and Revenue and operates as a bridge between the Sales, Customer Experience, Product and Marketing departments.
• By focusing within specific industry verticals you will be able to build out use cases, identify and communicate value, deliver success frameworks, and drive product roadmap.
• You will play a key role in pre and post-sale customer interactions.
• You will be the heartbeat of our go-to-market strategy, driving sales, renewals, and expansions.
• You will serve as the product subject matter expert and have the opportunity to get to know the needs of the customers intimately to assist in designing a customized technical solution that will empower their business.
• You will demonstrate our core company values at all times in interactions with customers and coworkers.
• Takes ownership of deep learning about our software, its functions, and how it can fulfill customer needs.
• Uses extensive technical knowledge to design solutions to illustrate how LoanPro can help solve our customers problems.
• Understand and translate technical terms into readily understood and comprehended language that a general audience can understand (translate nerd to non nerd speak).
• Be a vertical practice expert, thought leader, and trusted advisor.
• Be an expert on pre and post-sales interactions that drive clarity, demonstrate value, and highlight partnership.
• Become a subject matter expert (SME) for multiple products and solutions, including staying up-to-date on new features and functionality.
• Quickly learn customer needs by facilitating discovery sessions in tandem with our Sales and Partnership team.
• Build frameworks, templates, compelling presentations, collateral, solutions and business outcomes.
• Work closely with the Sales team to support account development and sales projects.
• Collaborate cross functionally to refine messaging and positioning of LoanPro solutions.
• Provide feedback to Product and Engineering teams on customer needs and product opportunities.
• An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

Requirements

• 5+ years of SaaS, enterprise-level solution consulting experience
• 5+ years of card payments experience
• Value-oriented sales approach
• Proven skills in solution selling or pre-sales environment
• Technical proficiency in enterprise SaaS environments
• Experience in developing business cases and customer stories
• Strong communication (written and verbal) skills
• Organized and self-motivated quick-study with ability to define goals, manage projects, train others and prioritize work
• Strong leadership and project management skills
• Strong understanding of the lending industry, with the ability to become a subject matter expert on the job
• Fluency in the English language (speak, read, and write) required.

Benefits

• 80% Medical/Dental
• PTO and Holiday Schedule
• HSA and 401K Match
• Wellness Rewards and EAP