Workplace Optimisation Manager role focusing on data-driven and experience-focused workplace enhancements. Collaborating with teams to support hybrid working and improve workplace utilisation and colleague experience.
Responsibilities
Collect, validate, and analyse utilisation, occupancy, booking, and behavioural data.
Produce dashboards/reports showing trends, risks, and opportunities.
Support the Workplace Optimisation Manager with data‑driven recommendations.
Assist with neighbourhood reviews, audits, furniture changes, and space resets.
Document changes to build optimisation playbooks and lessons learned.
Monitor workplace performance metrics (occupancy, intent vs reality, satisfaction, bookings).
Coordinate pilots/tests of new workplace settings, products, or technologies.
Gather feedback and data; summarise insights into clear recommendations.
Partner with stakeholders to understand workstyles and upcoming workplace needs.
Support relocations, reconfigurations, and change‑related activities.
Respond to workplace queries on space use and optimisation ideas.
Liaise with FM, Tech, Real Estate, and vendors during optimisation activities.
Maintain accurate datasets, inventories, floor plans, and utilisation records.
Ensure activities follow standards and governance frameworks.
Keep process documentation and playbooks updated.
Requirements
Experience in workplace, property, data analysis, operational planning, or a related field.
Strong analytical skills with the ability to interpret data and translate findings into insights.
Confident with digital tools and systems (Excel, Power BI, booking systems, sensor dashboards, space planning tools).
Excellent communication and stakeholder engagement skills.
Highly organised, with strong attention to detail and the ability to manage multiple tasks simultaneously.
Experience in hybrid working environments or workplace strategy would be really useful.
Understanding of workplace design principles or space planning.
Exposure to facilities management or property operations.
Experience running surveys, collecting feedback, or supporting change initiatives.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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