Hybrid Workplace Optimisation Manager – 12-month FTC

at Lloyds Banking Group

• Job title: Workplace Optimisation Manager – 12-month FTC
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £59,850 - £66,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bristol, United Kingdom

About the role

• Workplace Optimisation Manager role focusing on data-driven and experience-focused workplace enhancements. Collaborating with teams to support hybrid working and improve workplace utilisation and colleague experience.

Responsibilities

• Collect, validate, and analyse utilisation, occupancy, booking, and behavioural data.
• Produce dashboards/reports showing trends, risks, and opportunities.
• Support the Workplace Optimisation Manager with data‑driven recommendations.
• Assist with neighbourhood reviews, audits, furniture changes, and space resets.
• Document changes to build optimisation playbooks and lessons learned.
• Monitor workplace performance metrics (occupancy, intent vs reality, satisfaction, bookings).
• Coordinate pilots/tests of new workplace settings, products, or technologies.
• Gather feedback and data; summarise insights into clear recommendations.
• Partner with stakeholders to understand workstyles and upcoming workplace needs.
• Support relocations, reconfigurations, and change‑related activities.
• Respond to workplace queries on space use and optimisation ideas.
• Liaise with FM, Tech, Real Estate, and vendors during optimisation activities.
• Maintain accurate datasets, inventories, floor plans, and utilisation records.
• Ensure activities follow standards and governance frameworks.
• Keep process documentation and playbooks updated.

Requirements

• Experience in workplace, property, data analysis, operational planning, or a related field.
• Strong analytical skills with the ability to interpret data and translate findings into insights.
• Confident with digital tools and systems (Excel, Power BI, booking systems, sensor dashboards, space planning tools).
• Excellent communication and stakeholder engagement skills.
• Highly organised, with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Experience in hybrid working environments or workplace strategy would be really useful.
• Understanding of workplace design principles or space planning.
• Exposure to facilities management or property operations.
• Experience running surveys, collecting feedback, or supporting change initiatives.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies