Director of Software Engineering at Acuity leading AI - enabled digital commerce platform development and transforming user experience with modern architecture.
About the role
- Lead the Agentic AI Lab exploring AI technologies in investing for Lloyds Banking Group. Drive development of advanced AI systems to enhance investment experiences for UK customers.
Responsibilities
- Lead the Agentic AI Lab to explore and implement cutting-edge AI technologies that transform the investment experience for millions of UK customers.
- Design and deploy advanced AI systems, tools and interfaces within a complex financial environment, using multi-agent frameworks and enterprise-grade methodologies.
- Champion innovation and engineering excellence, staying ahead of AI trends and driving continuous improvement in delivery through Agile practices and CI/CD pipelines.
- Mentor and grow high-performing engineering teams, fostering a culture of trust, simplicity and customer focus while enabling development in emerging technologies.
- Collaborate across brands and platforms including Halifax Share Dealing Ltd., Embark and FNZ, to deliver scalable investment solutions under Lloyds, Halifax and Bank of Scotland.
- Drive strategic impact by aligning technical delivery with long-term business goals, ensuring resilience, performance and customer-centric outcomes.
Requirements
- Proven experience leading software engineering teams within Pensions and Investments in UK Financial Services.
- You’ve delivered strategic change initiatives and oversaw technical direction across multiple squads.
- Skilled in managing critical service recovery protocols.
- Strong track record in building high-performing teams, mentoring talent, and fostering a culture of growth, simplicity, and trust.
- Hands-on experience designing and implementing enterprise AI solutions.
- Capable of navigating complex challenges such as latency, security, and methodology selection (e.g. zero-shot vs RAG).
- A forward-thinking leader with a passion for technology transformation and engineering excellence.
- Demonstrated success in leading cloud-based projects on Google Cloud Platform.
- GCP certifications (e.g. Associate Cloud Engineer) and experience with GCP AI tooling are highly desirable.
- Adept at anticipating long-term business needs and developing strategic solutions.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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