Senior Research Strategist leading integrated platform research for HMH, turning user insights into strategic priorities and measurable business outcomes. Design and deliver research initiatives across product, design, and operations teams.
About the role
- Product Designer focusing on improving user journeys and design solutions for Goodlord, a rental platform. Collaborating with Product Managers and Engineers in a dynamic environment.
Responsibilities
- Help shape high-quality user journeys that improve the renting experience for agents, tenants, landlords and guarantors.
- Work closely with Product Managers and Engineers to influence product strategy and deliver end-to-end design solutions.
- Own design quality across the product, from user research and concept, through to implementation and iteration.
- Thrive in a fast-moving environment where priorities evolve and your work has visible, real-world impact.
Requirements
- Proven end-to-end experience designing web-based applications, with a strong portfolio to showcase your work.
- Strong visual design skills, balancing aesthetics with usability and best-practice UX patterns.
- User-centred mindset, using research and data to inform design decisions and build empathy with multiple user groups.
- Confident communicator, comfortable collaborating cross-functionally and explaining the rationale behind your designs.
Benefits
- Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too!
- Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
- 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.
- Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
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