Engineering Technician performing maintenance and support tasks at NASA Centers for telecommunications projects and services. Ensuring performance metrics and operational readiness during mission-critical periods.
Responsibilities
Perform tasks at the NASA Centers for both Enterprise and Center specific projects and day to day maintenance activities.
Utilization of test equipment to perform network, video, and other telecommunications performance measurements to ensure services are meeting SLAs.
Provide implementation support for Change Requests (CRQ) and touch support for Enterprise and Center operations activities.
Working within the Center demarcation facility to terminate commercial carrier circuits and services.
Provide installation and maintenance support for Center WAN routers, switches, wireless access points, perimeter security equipment, video conferencing equipment, and other telecommunications devices as required.
Skills such as cable fabrication and basic soldering skills for specialized cables and connectors.
Understanding of documentation standards for rack and floor layouts for telecommunications equipment.
Requirements
Familiar with operating network analysis software such as Wireshark and test equipment such as Fluke network test kits.
Solid understanding of key communications tools, such as Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
US Citizenship is required and able to obtain at minimum Public Trust clearance.
High school diploma or equivalent and 1 – 3 years of prior relevant experience (Level 2).
HS and 2 to 4 years of relevant experience (Level 3).
HS and 3 to 5 years of relevant experience (Level 4).
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