Leasing Consultant conducting marketing and maintaining resident relations in Ellicott City, MD. Creating exceptional customer experiences and managing the leasing process from inquiry to move-in.
Responsibilities
Conduct leasing, marketing and maintain positive resident relations
Create exceptional experiences by responding promptly to inquiries and creating personalized follow-up
Establish a positive relationship with both internal and external customers
Attract new residents through advertising, recording video tours of all vacant units
Manage the leasing process from first point of contact to move in
Actively engage in corporate outreach with existing corporate preferred employers
Identify and develop new relationships and opportunities through in-person visits
Participate in resident retention program and renewal process
Organize and conduct resident events
Consistently post engaging content to social media account
Commit to professional development and stay up-to-date with industry trends
Requirements
High school diploma or equivalent
1+ years of experience in customer service or sales environment
Reliable transportation and valid Drivers License
Benefits
Great compensation package and bonus plan
100% employer-paid health insurance
Dental & Vision Insurance
Paid time off - holidays, vacation, sick, administrative, and bereavement
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