Mystery Shopper conducting evaluations on customer service at various companies in Vorarlberg. Collaborating with the team to discuss findings and improvement potential.
Responsibilities
Carrying out mystery shopping assignments across various industries and markets
Observing and evaluating the on-site customer experience
Documenting observations and evaluations in accordance with the provided criteria
Completing questionnaires about the completed mystery shopping assignments
Working closely with the team to discuss findings and identify opportunities for improvement
Requirements
At least 20 years old
Valid driver's license (car)
Interest in market research and mystery shopping
Strong communication skills and keen observational ability
Reliability and accuracy in performing tasks
Basic computer skills
Benefits
Personal support and training provided before every assignment
Flexible scheduling: you choose how many and which assignments to accept
Secure and reliable compensation paid on a fee/per-assignment basis
Your input is actively solicited and taken into account
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