QA Analyst supporting functional testing for public sector projects with a focus on agile methodologies. Collaborating with teams to ensure quality and test automation practices.
About the role
- Engage as a Mystery Shopper assessing customer service quality in various sectors in Austria. Execute assessments and document findings to enhance service delivery.
Responsibilities
- Carry out mystery shopping assignments across various industries and markets
- Observe and evaluate the on-site customer experience
- Document observations and ratings according to provided criteria
- Complete questionnaires for the mystery shopping assignments performed
- Collaborate closely with the team to discuss findings and opportunities for improvement
Requirements
- Be at least 20 years old
- Hold a valid car driving license
- Interest in market research and mystery shopping
- Strong communication skills and keen powers of observation
- Reliability and accuracy in carrying out tasks
- Basic computer skills
Benefits
- Personal support and training before each assignment
- Flexible scheduling: you choose how many and which types of assignments to accept
- Secure and reliable payment on a fee basis
- Your feedback is actively sought and has an impact
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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