About the role

  • Field Consultant supporting franchise development and training at Kumon, the largest education franchise in Brazil.

Responsibilities

  • Support and develop advisors and franchisees, promoting integration and ongoing training.
  • Adapt the approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method.
  • Plan and deliver training tailored to the specific needs of centers, strengthening autonomy and operational quality.
  • Develop action plans and follow-up based on key indicators (enrollments, IC6, TMP).
  • Prepare visit reports and keep information updated for support teams and managers.
  • Monitor results and propose continuous improvement strategies.
  • Support implementation of digital tools and ensure organized schedules and processes.
  • Contribute to plans and initiatives to strengthen the Kumon brand.
  • Coordinate and lead regional and general meetings with franchisees, ensuring clear communication and integration among centers.
  • Support meetings with students’ parents and brand-strengthening events.
  • Act as a bridge between headquarters and centers, maintaining consistent and transparent information flow.
  • Provide consultancies aligned with each franchise unit’s needs and profile.
  • Monitor and assess the effectiveness of guidance, analyzing results and proposing specific development plans.
  • Promote the exchange of best practices and the strengthening of the franchise network.
  • Manage and analyze data to monitor centers’ performance indicators.
  • Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
  • Use digital tools for monitoring and decision support.
  • Contribute to the satisfaction and retention of franchisees, students, and parents through a close, empathetic, and results-oriented approach.
  • Support events and initiatives that promote engagement and strengthen the Kumon brand.

Requirements

  • Bachelor’s degree (higher education completed).
  • Intermediate English knowledge (desirable).
  • Proficiency in Microsoft Office suite, with intermediate Excel.
  • Experience with franchises, business areas, sales/commercial departments and/or consultancies (experience in education will be considered a plus).
  • Experience with social media and technology in general.
  • Availability to travel.
  • Residence in São Paulo and/or the metropolitan area.
  • Alignment with the education field, and with the company’s method and philosophy.

Benefits

  • Medical Assistance: Private room plan at no cost to the employee and with a fixed fee for direct dependents (not co-payment).
  • Dental Assistance: Optional.
  • Childcare Allowance: For employees with children up to 5 years old.
  • Assistance for Employees with a Disabled Child.
  • Conexa Saúde: Employee support program offering specialized psychological and nutritional guidance (no cost to the employee).
  • Vidalink: Medication assistance for all employees without discount up to a monthly cap.
  • Wellhub (formerly Gympass).
  • Meal Voucher.
  • Food Voucher.
  • Life Insurance.
  • Transportation Voucher: For days of in-person work.
  • PLR: Profit Sharing (annual).
  • Education Subsidy: Financial support to aid professional development (within the defined limit).
  • Free Study of Kumon Teaching Materials for All Subjects: All employees may study Kumon teaching materials for all subjects, using 30 minutes of their daily working hours.
  • Reimbursement for Study using the Kumon Method: Available at franchised units for employees and their legal dependents.
  • Languages: Employees may use the allowance cap for language studies in English, Spanish, or Japanese (independent of Kumon Method study).
  • Birthday Day-Off: The employee will have their birthday day off paid by the company or may choose a day during the week following the birthday if it falls on a weekend.
  • Career Plan.

Job title

Field Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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