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About the role
- Consultor de Campo supporting the development and training of Kumon's educational units across the Ceará region.
Responsibilities
- Conducting Visits and Specific Trainings at Franchised Units
- Support and develop instructors and franchisees, promoting integration and continuous training.
- Adapt the approach according to each franchisee’s profile and stage, ensuring the correct application of the Kumon Method.
- Plan and deliver trainings targeted to the specific needs of each unit, strengthening autonomy and operational quality.
- Preparation of Reports and Follow-up Plans
- Develop action and follow-up plans based on key indicators (enrollments, IC6, TMP).
- Prepare visit reports and keep information updated for support areas and managers.
- Monitor results and propose continuous improvement strategies.
- Support the implementation of digital tools and ensure the organization of schedules and processes.
- Contribute to plans and initiatives to strengthen the Kumon brand.
- Coordination and Conducting of Meetings
- Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units.
- Provide support in conducting meetings with students’ parents and brand-strengthening events.
- Act as a bridge between the head office and units, maintaining a consistent and transparent flow of information.
- Personalized Consultancies
- Offer consultancies aligned with the needs and profile of each franchised unit.
- Monitor and evaluate the effectiveness of guidance, analyzing results and proposing specific development plans.
- Promote the exchange of best practices and the strengthening of the franchise network.
- Data Analysis
- Manage and analyze data to monitor unit performance indicators.
- Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
- Use digital tools for monitoring and to support decision-making.
- Satisfaction of Franchisees, Students and Parents
- Contribute to the satisfaction and loyalty of franchisees, students and parents through a close, empathetic and results-oriented approach.
- Support events and actions that promote engagement and strengthen the Kumon brand.
Requirements
- Bachelor's degree (completed).
- Intermediate English (desirable).
- Proficient in Microsoft Office, with intermediate Excel skills.
- Experience with franchises, business areas, commercial/sales roles and/or consulting (experience in the education sector is a plus).
- Experience with social media and general technology.
- Willingness to travel.
- Reside in Ceará and/or the surrounding region.
- Alignment with education, and with the company’s method and philosophy.
Benefits
- Health Insurance: 'Apartment' coverage (private room) at no cost to the employee; fixed fee for direct dependents (no co-payment).
- Dental Insurance: Optional.
- Childcare Allowance: For employees with children up to 5 years old.
- Support for Employees with Disabled Children.
- Conexa Saúde: Employee support program offering specialized psychological and nutritional assistance and guidance (no cost to the employee).
- Vidalink: Medication assistance for all employees without deductions up to a monthly limit.
- Gympass (now Wellhub).
- Meal Voucher.
- Food Allowance.
- Franchise Coordinator Allowance: Semi-annual bonus paid on payroll in June and December of each year.
- Life Insurance.
- Transportation Voucher: For days of in-person work.
- Profit Sharing (annual).
- Education Subsidy: Financial support for professional development (within a set limit).
- Free Study of Kumon Educational Materials for All Subjects: Employees may study Kumon materials for any subject using 30 minutes of their daily working hours.
- Reimbursement for Study using the Kumon Method: Available at franchised units for employees and legal dependents.
- Language Study: Employees may use the allowance cap to study English, Spanish, or Japanese (independent of Kumon Method studies).
- Birthday Day Off: Employees receive the birthday off or may choose a day in the week following the birthday if it falls on a weekend.
- Career Path.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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