Technical Operations Manager overseeing building services across North and South America. Driving operational excellence and compliance while collaborating with regional teams.
About the role
- Technical Program Manager overseeing technical partner integrations and program management tasks at Kryptos Technologies limited in Dublin, Ireland on a 12-month contract.
Responsibilities
- Successful launch of [X] technical partner integrations per quarter, meeting defined acceptance criteria
- Integration project plans delivered within 10 business days of partner commitment
- Comprehensive requirements documentation for each integration project, synthesizing inputs from Client Engineering, Operations, and Product Management teams
- Risk identification and mitigation plans for each project, updated weekly
- Complete on-boarding execution for new technical partners, including feature enablement and integration testing
- Ongoing support for engineering features supporting partner integrations, including troubleshooting and escalation management
- Weekly status reports and monthly executive summaries on project progress, risks, and outcomes
Requirements
- 10+ years’ experience in technical program management on complex, cross-functional projects.
- Background in software engineering development with understanding of coding principles and system architecture
- Experience with both internal and external partner integrations
- Proven track record launching multiple concurrent technical implementations.
- Strong requirements gathering and synthesis skills.
- Excellent written and verbal communication skills for technical and executive audiences.
- Experience facilitating requirements sessions, design meetings, and status reviews.
- Track record of building effective working relationships across organizational boundaries.
- B.A./B.S./M.S. in Engineering, Computer Science, or equivalent experience.
Benefits
- 12months+ Contract with Possible extension
- Risk identification and mitigation planning experience.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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