Hybrid Senior Platform Engineer – Product Reliability

Posted 10 hours ago

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About the role

  • Senior Platform Engineer focusing on reliability initiatives across energy technology systems. Working with cross-functional teams to improve performance, availability, and incident management in Kraken's platform infrastructure.

Responsibilities

  • Help make a big green dent in the universe by transforming the energy industry.
  • Architect, develop, and maintain resilient and scalable infrastructure supporting Kraken's platform.
  • Own complex reliability problems that span multiple teams and services.
  • Improve system availability, performance, and resilience of customer-facing systems.
  • Work across product services and domains to identify systemic reliability risks.
  • Lead reliability initiatives end-to-end, improving incident practices and system design.
  • Reduce repeat incidents, enhance service performance, and strengthen observability.

Requirements

  • Strong experience operating and improving production systems at scale
  • Proven track record of leading reliability or platform initiatives across teams, with measurable impact
  • Deep understanding of distributed systems and common failure modes
  • Strong debugging and problem-solving skills in complex production environments
  • Hands-on experience with cloud infrastructure, with AWS preferred; strong GCP or Azure experience is also valued
  • Experience working with infrastructure tooling such as Terraform
  • Ability to read, write, review, and improve production-grade code; Python experience is highly valued
  • Experience with incident management tooling such as Rootly, PagerDuty, Incident.io, or Datadog
  • Experience leading incident investigations, post-incident follow-up, and long-term remediation
  • Strong communication skills, including explaining technical concepts and trade-offs clearly to different audiences
  • Experience working cross-functionally with product and engineering teams in distributed environments
  • Strong interpersonal skills, empathy, and the ability to influence teams constructively
  • Comfort operating with high autonomy in small, accountable teams
  • Comfortable working in a Kanban environment

Benefits

  • Please contact us for specific accommodations or unique preferences during the interview process.
  • Equal opportunity employer considering all applicants without discrimination.
  • Health insurance and retirement plans likely offered as part of standard benefits package (not explicitly mentioned).
  • Flexible working arrangements (hybrid work model).

Job title

Senior Platform Engineer – Product Reliability

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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