Support the execution and integration of data - driven projects for commercial pharmaceutical efforts. Lead innovation and solutions within project teams while ensuring stakeholder collaboration.
About the role
- Intermodal Operations Specialist coordinating intermodal shipments and providing exceptional service to Knichel Logistics customers. Managing logistics processes and facilitating communication with all stakeholders involved.
Responsibilities
- Daily contact with Knichel Logistics intermodal dray carriers to confirm timely pick-up and deliveries of Knichel Logistics intermodal shipments.
- Escalate any service issues/exceptions to the appropriate account manager.
- Order entry of intermodal customer shipments in compliance with customer and company standard operating procedures.
- Will send railroad shipping instructions to the rail in a timely and accurate manner.
- Provide exceptional service to our carriers, customers, and internal stakeholders to include Sales and Account Management.
Requirements
- 3 years of experience in logistics, specifically intermodal customer service and operations
- Proven ability to manage and prioritize tasks effectively across various customers and shipments
- Detail-oriented and skilled at problem-solving with a proactive approach.
- Capable of working independently as well as collaboratively across the company
- Comfortable engaging and building relationships with multiple stakeholders to include shippers, carriers, rails and internal team members
- Demonstrated communication, prioritization and time management skills
- Experience working with MS Office; including Word, Excel and Outlook
- Values a diverse and inclusive work environment
- Bachelor’s degree from an accredited college or university or equivalent business experience (Preferred)
- One year of logistics, customer service, and/or hospitality industry experience (Preferred)
Benefits
- A collaborative work environment with-in our brand-new headquarters in Cranberry Township, PA.
- Remote work and relocation assistance for the right candidate.
- Competitive compensation and benefits package.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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