Full - stack engineer at Kaizen Labs developing customer - facing features for government services. Collaborating cross - functionally to enhance user experience and product quality while shaping modern public software.
About the role
- Platform Software Engineer developing high-quality solutions for Helpshift's messaging-first customer support. Collaborating with teams to enhance platform reliability and scalability for large user bases.
Responsibilities
- Work on the Resiliency, Availability and Latency of our Core platform and services that are delivered to 820M monthly active users and can scale to 100K+ RPS.
- Work with multiple databases and ensure scalability for the interacting platform components.
- Take ownership and publish (internal) reusable services and APIs.
- Enable feature teams to use the Core platform.
- Write clean code with proper test coverage.
- Review others’ code and ensure that it is up to organization standards.
- Mentor junior members of the team.
- Optimize application for maximum speed and scalability.
- Participate in the hiring process.
- Keep calm and learn every day.
Requirements
- 4+ years of medium to large scale server-side software development experience.
- Strong working knowledge of a backend programming language like Clojure and Java in production.
- Thorough knowledge of CS fundamentals: Data structures and time complexity of algorithms.
- Knowledge of system design and architecture.
- Experience in working with any one of YugabyteDB, Redis, Elasticsearch, Kafka or Postgresql.
- Knowledge of Posix compliant operating systems (we develop on Mac OS X and deploy on GNU/Linux).
- Comfortable using CLI tools for achieving day-to-day tasks.
- Efficiency with code editor of choice.
- Experience in writing unit and integration tests.
- Excellent problem-solving skills and a proactive approach to issue resolution.
- Excellent verbal and written communication skills.
- Bachelor’s degree in Computer Science (or equivalent).
Benefits
- Hybrid setup
- Worker's insurance
- Paid Time Offs
- Other employee benefits to be discussed by our Talent Acquisition team in India.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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