Bilingual Customer Service Representative offering quality assistance to clients at Securian Canada. Engaging in client service and managing inquiries, ensuring satisfaction with services provided.
KS
Hybrid Bilingual Player Support Agent, Mandarin / Traditional Chinese – Email Support
Posted 4 months ago
About the role
- Bilingual Agent ensuring prompt support and feedback for gaming community inquiries. Join a global team to enhance player engagement and experiences.
Responsibilities
- As a Bilingual Agent, you'll serve as the essential link between our clients and the gaming community.
- Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers.
- Join our team for a dynamic workspace, continuous growth opportunities, and the chance to make a meaningful impact.
Requirements
- Native level language skills in Traditional Chinese (Mandarin) & Business level language skills in English.
- Flexibility to work in a morning, afternoon, or night shift.
- Willing to work onsite as needed.
- **You would be a great fit if you have!**
- Experience in the service industry or as a customer support agent.
- Previous working experience in the gaming industry.
- Passion for games!
Benefits
- Non-taxable Allowances
- HMO and Life Insurance
- Birthday Leave and Wellness Leave on top of Vacation and Sick Leaves
- Annual Wellness Subsidy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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