Hybrid Bilingual Player Support Agent, Mandarin / Traditional Chinese – Email Support

Posted last month

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About the role

  • Bilingual Agent ensuring prompt support and feedback for gaming community inquiries. Join a global team to enhance player engagement and experiences.

Responsibilities

  • As a Bilingual Agent, you'll serve as the essential link between our clients and the gaming community.
  • Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers.
  • Join our team for a dynamic workspace, continuous growth opportunities, and the chance to make a meaningful impact.

Requirements

  • Native level language skills in Traditional Chinese (Mandarin) & Business level language skills in English.
  • Flexibility to work in a morning, afternoon, or night shift.
  • Willing to work onsite as needed.
  • **You would be a great fit if you have!**
  • Experience in the service industry or as a customer support agent.
  • Previous working experience in the gaming industry.
  • Passion for games!

Benefits

  • Non-taxable Allowances
  • HMO and Life Insurance
  • Birthday Leave and Wellness Leave on top of Vacation and Sick Leaves
  • Annual Wellness Subsidy

Job title

Bilingual Player Support Agent, Mandarin / Traditional Chinese – Email Support

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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