Hybrid Senior Operations Consultant, AML Support, SQL Analytics

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About the role

  • Senior Operations Consultant specializing in Anti-Money Laundering support and SQL Analytics for KeyBank. Leading operational improvements and stakeholder communications in a hybrid work setting.

Responsibilities

  • Leads, identifies, and implements strategic improvement concepts that generate measurable benefits across the organization (e.g. revenue, expense, client experience, etc.).
  • Develop reporting and metrics to measure performance and effectiveness of operational processes.
  • Demonstrate and maintain expertise of industry trends and practices in operational area, Risk Management, Compliance, and Operations.
  • Ability to analyze, identify and recommend appropriate solutions to complex system problems.
  • Use project management skills to lead and drive the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc.
  • Assist in developing reporting and metrics to measure the effectiveness of models, system performance, and AML Operations processes.
  • Support solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; leads and recommends solutions for operational or technology issues; translate and communicate clearly to end users and key stakeholders.
  • Interpret findings from data mining processes and communicate findings to senior leadership.
  • Partner, communicate, and negotiate with stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion.
  • Serve as a "trusted advisor" who develops and maintains strong relationships with both internal and external stakeholders (LOB partners, technology, compliance, vendors, etc.) in order to influence business decisions.

Requirements

  • Degree in MIS, Business, or related field
  • Minimum of 5-7 years of experience in AML technology, operations, compliance, or audit roles (OR 7+ years of experience in progressively more responsible technology or risk management roles)
  • Strong background in AML technology (Oracle FCCM or Actimize ActOne preferred), operations, or risk management.
  • Experience interfacing with stakeholders in lines-of-business, risk management, audit, and regulatory discussions.
  • Ability to develop and maintain metrics around service levels, quality, and key indicators to continuously enhance effectiveness and sustain program stability.
  • Strong understanding of documentation standards and needs related to procedures, testing plans and results, report writing, recommendations, etc.
  • Proficient in: Advanced Microsoft Excel / PowerPoint
  • Advanced SQL query writing/coding including complex joins
  • Intermediate/advanced with SAS Analytical programming languages
  • Report and process automation
  • Knowledge or Skill in: Source systems
  • Process flow
  • Project management
  • Navigation of data warehouse and/or data supply chain

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Senior Operations Consultant, AML Support, SQL Analytics

Job type

Experience level

Senior

Salary

$71,000 - $122,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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