Senior Operations Consultant specializing in Anti-Money Laundering support and SQL Analytics for KeyBank. Leading operational improvements and stakeholder communications in a hybrid work setting.
Responsibilities
Leads, identifies, and implements strategic improvement concepts that generate measurable benefits across the organization (e.g. revenue, expense, client experience, etc.).
Develop reporting and metrics to measure performance and effectiveness of operational processes.
Demonstrate and maintain expertise of industry trends and practices in operational area, Risk Management, Compliance, and Operations.
Ability to analyze, identify and recommend appropriate solutions to complex system problems.
Use project management skills to lead and drive the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc.
Assist in developing reporting and metrics to measure the effectiveness of models, system performance, and AML Operations processes.
Support solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; leads and recommends solutions for operational or technology issues; translate and communicate clearly to end users and key stakeholders.
Interpret findings from data mining processes and communicate findings to senior leadership.
Partner, communicate, and negotiate with stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion.
Serve as a "trusted advisor" who develops and maintains strong relationships with both internal and external stakeholders (LOB partners, technology, compliance, vendors, etc.) in order to influence business decisions.
Requirements
Degree in MIS, Business, or related field
Minimum of 5-7 years of experience in AML technology, operations, compliance, or audit roles (OR 7+ years of experience in progressively more responsible technology or risk management roles)
Strong background in AML technology (Oracle FCCM or Actimize ActOne preferred), operations, or risk management.
Experience interfacing with stakeholders in lines-of-business, risk management, audit, and regulatory discussions.
Ability to develop and maintain metrics around service levels, quality, and key indicators to continuously enhance effectiveness and sustain program stability.
Strong understanding of documentation standards and needs related to procedures, testing plans and results, report writing, recommendations, etc.
Proficient in: Advanced Microsoft Excel / PowerPoint
Advanced SQL query writing/coding including complex joins
Intermediate/advanced with SAS Analytical programming languages
Report and process automation
Knowledge or Skill in: Source systems
Process flow
Project management
Navigation of data warehouse and/or data supply chain
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Job title
Senior Operations Consultant, AML Support, SQL Analytics
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