Hybrid Senior Business Performance Analyst

Posted 18 hours ago

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About the role

  • Join Kemper's Claim Operational Analytics team as an Analyst 4. Analyze performance trends to drive operational improvements and profitable growth.

Responsibilities

  • Conduct advanced data analysis to identify trends, drivers, and opportunities impacting operational and financial performance.
  • Apply statistical analysis, experimentation, and machine learning techniques to understand customer behavior and business outcomes.
  • Evaluate current metrics and recommend improved methodologies to ensure appropriate measurement of performance.
  • Present complex analyses in a clear and actionable manner tailored for different audiences and leadership levels.
  • Develop and maintain reporting, dashboards, and analytical tools that support performance monitoring and decision making.
  • Mentor Analysts 1, 2, and 3 to support professional development by providing timely constructive feedback and patiently coaching skills.
  • Manage multiple competing priorities and support long-term strategic projects with limited direction.
  • Identify project dependencies, risks, and opportunities to ensure successful delivery of analytical initiatives.

Requirements

  • Bachelor’s degree in relevant field of Data Science, Economics, Physics, Math, Actuarial Science, Computer Science, Engineering - Mechanical or Electrical.
  • Demonstrated experience coaching and mentoring.
  • 2+ year of industry experience preferred (or relevant Financial Services experience).
  • 5+ year of work experience
  • Advanced skills with SQL, Tableau/PowerBI, Python/R or other programming language.
  • Ability to apply statistical thinking and experimental design to business problems.
  • Demonstrates the ability to translate an operational change into a financial impact for the business.
  • Strong communication skills with the ability to present complex analytics to non-technical audiences.
  • Ability to design and execute an analytical strategy as a project lead.

Benefits

  • Qualify for your choice of health and dental plans within your first month.
  • Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
  • Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
  • Contribute to your community through United Way and volunteer programs.
  • Balance your life with generous paid time off and business casual dress.
  • Get employee discounts for shopping, dining and travel through Kemper Perks.

Job title

Senior Business Performance Analyst

Job type

Experience level

Senior

Salary

$89,000 - $148,100 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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