Warehouse Manager enhancing order accuracy and shipping efficiency for ecommerce fulfillment at Kärcher North America. Leading operational improvements and ensuring customer satisfaction in logistics.
Responsibilities
Enhance order accuracy, delivery speed, and tracking visibility
Streamline picking, packing and shipping efficiency for a faster fulfillment process
Ensure on time delivery with the most cost effective measures
Leverage WMS and automation to improve efficiency
Support long term growth by ensuring our e- commerce fulfillment is scalable and cost efficient as well as customer focused
Monitor and address shipping performance and delays with carriers
Analyze fulfillment process to identify areas for improvement and implement best practices
Utilize data to drive decision-making and enhance operational efficiency
Prepare and present regular reports on fulfillment performance, including key metrics related to order processing, shipping times, and inventory accuracy
Identify bottlenecks and inefficiencies, implement improvements, and develop long-term strategies for warehouse operations
Ensure the warehouse is clean, organized and efficient
Find creative solutions that deliver a high level of customer satisfaction and financially efficient
Requirements
Bachelor’s degree in business, Supply Chain Management or related field
A minimum of 4 years’ experience in ecommerce preferably in a warehouse/distribution center or logistics management
Experience with WMS (Korber), TMS, and other supply chain systems preferred
Lean six sigma a plus
Ability to make independent decisions and to handle unexpected changes
Strong organizational skills including prioritizing tasks
Advanced analytical skills to improve processes
Clear and effective communication
Motivational spirit to lead a team, delegate tasks, and accomplish objectives
Benefits
Medical, Dental, and Vision plan
Paid Holidays (11 per year)
Flexible PTO for exempt employees; generous PTO for non-exempt employees
HSA, FSA and 401K matching plans
Paid sick time, as well as short and long term disability insurance
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