Senior Lead Auditor responsible for conducting audits against relevant standards at Bureau Veritas. Coordinating audit processes and ensuring compliance with regulatory requirements.
About the role
- Night Auditor in a JUFA Hotel responsible for guest reception and inquiries. Ensuring a smooth process at the reception and providing excellent service to guests.
Responsibilities
- Responsible for ensuring smooth operations at the reception desk
- Carrying out preparatory tasks for the morning shift
- Handling guest check-in and check-out
- Managing telephone service and providing in-person information
- Ensuring guests feel comfortable and secure
- Guest correspondence and active guest care
- Organizational and administrative duties at reception
- Managing reservations using our booking system
- Assisting with coffee and beverage preparation and serving light meals
- Point of contact for personnel management
Requirements
- Completed vocational training in hotel management or graduation from a secondary or higher vocational school is advantageous
- Experience working at a reception/front desk is an advantage
- Ideally, experience with reservation/booking software
- Enjoy interacting with people and like working in a team
- Strong service and guest orientation
- Good communication and teamwork skills
- Proficient in MS Office
- Very good German and good English skills
Benefits
- Night shift allowance: 30% per hour (11:00 PM - 6:00 AM)
- Sunday allowance: 25% per hour
- Commission on café sales at the JUFA Hotel
- One guaranteed weekend off per month
- Attractive training and development opportunities and a talent program
- Free meal provided on every working day
- Holiday discounts, family & friends discounts, and employee benefits
- Accommodation available depending on availability and need
- Team events and excursions
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