Hybrid Manager, Regional Operations

at GoHealth Urgent Care

• Job title: Manager, Regional Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Springfield, United States

About the role

• Manager of operations at GoHealth Urgent Care Centers in Missouri overseeing staffing and budget responsibilities. Focus on care quality, team management, and community engagement.

Responsibilities

• Responsible for all operations, including P&L responsibility, for assigned Urgent Care Center(s)
• Establish work procedures and standards to improve center operation efficiencies
• Work directly with leadership, providers, clinic team members, corporate resources and partners
• Ensure high quality patient care is provided
• Manage talent pipeline and hiring processes
• Achieve and exceed budget targets for each assigned center and region
• Collaborate with marketing to build community presence and outreach

Requirements

• High School Diploma or Equivalent
• Bachelor's Degree in a related discipline preferred
• 3+ years of operations management experience required
• 4+ years of management experience in a medical or healthcare environment preferred
• 2+ years experience managing multiple sites preferred
• Valid State Driver’s License and must pass MVR background check
• Ability to bring the GoHealth vision and mission to life
• Set goals and communicate a plan of action
• Empower team members to deliver results
• Utilize logic and reasoning for problem solving
• Customer service skills to patients and other customers

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off