Manager of operations at GoHealth Urgent Care Centers in Missouri overseeing staffing and budget responsibilities. Focus on care quality, team management, and community engagement.
Responsibilities
Responsible for all operations, including P&L responsibility, for assigned Urgent Care Center(s)
Establish work procedures and standards to improve center operation efficiencies
Work directly with leadership, providers, clinic team members, corporate resources and partners
Ensure high quality patient care is provided
Manage talent pipeline and hiring processes
Achieve and exceed budget targets for each assigned center and region
Collaborate with marketing to build community presence and outreach
Requirements
High School Diploma or Equivalent
Bachelor's Degree in a related discipline preferred
3+ years of operations management experience required
4+ years of management experience in a medical or healthcare environment preferred
2+ years experience managing multiple sites preferred
Valid State Driver’s License and must pass MVR background check
Ability to bring the GoHealth vision and mission to life
Set goals and communicate a plan of action
Empower team members to deliver results
Utilize logic and reasoning for problem solving
Customer service skills to patients and other customers
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