Field Service Engineer developing and maintaining customer relationships in laboratory automation sector in France. Key responsibilities include technical support and equipment installation for clients in multiple locations.
Responsibilities
Installation et mise en service des analyseurs de laboratoire chez les clients.
Formation des utilisateurs à l’exploitation et à la maintenance des équipements.
Maintenance préventive en assurant des visites régulières auprès des clients.
Diagnostic et dépannage des dysfonctionnements techniques, en collaboration avec l’équipe support.
Rédaction de rapports d’intervention détaillant les actions menées.
Support à distance ponctuel en complément des interventions terrain.
Requirements
Bac +2 à Bac +5 en Instrumentation, Mesures Physiques, Électronique, Chimie ou Automatisme.
Une expérience en maintenance SAV itinérante ou en support technique en laboratoire.
Excellent sens du service client et aisance relationnelle.
Autonomie et capacité d’adaptation face aux imprévus.
Esprit méthodique et rigueur dans les interventions techniques.
Bon niveau d’anglais requis pour les échanges techniques et formations.
Permis B indispensable pour les déplacements sur le territoire.
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