Lead Payment Analyst at Johnson & Johnson managing end-to-end payment processes in clinical research. Collaborating with study teams for payment calculations and support in a hybrid work environment.
Responsibilities
Responsible for the management of the end-to-end investigator/site payment processes and payment calculations, creation and management of purchase orders, payment and clinical trial payments.
Acts as liaison among colleagues within Contract & Centralized Services (CCS) and study teams to assist with complex issue resolution and/or guidance, as needed.
Responsible for training study teams relating to payment support and specific processes.
Create and send payment notifications to sites.
Answer queries, questions and issue resolution with sites and study teams, as needed.
Rectify failed payments, as appropriate, for purchase requisitions.
Requirements
5 - 8 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research
Must have a working knowledge of clinical payment processing and systems with at least 4 years of payment experience
Excellent communication skills (both oral and written)
Ability to work effectively in cross function teams
Strong and proven analytical and problem resolution skills
Working knowledge of PCs (MS Office suite at a minimum)
Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision
Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbor, etc.) is preferred
Previous experience working in virtual teams preferred
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