Business Analyst translating customer needs into technical solutions at Xedule. Organizing stakeholder sessions and developing user stories for the education sector.
About the role
- Lead Payment Analyst at Johnson & Johnson managing end-to-end payment processes in clinical research. Collaborating with study teams for payment calculations and support in a hybrid work environment.
Responsibilities
- Responsible for the management of the end-to-end investigator/site payment processes and payment calculations, creation and management of purchase orders, payment and clinical trial payments.
- Acts as liaison among colleagues within Contract & Centralized Services (CCS) and study teams to assist with complex issue resolution and/or guidance, as needed.
- Responsible for training study teams relating to payment support and specific processes.
- Create and send payment notifications to sites.
- Answer queries, questions and issue resolution with sites and study teams, as needed.
- Rectify failed payments, as appropriate, for purchase requisitions.
Requirements
- 5 - 8 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research
- Must have a working knowledge of clinical payment processing and systems with at least 4 years of payment experience
- Excellent communication skills (both oral and written)
- Ability to work effectively in cross function teams
- Strong and proven analytical and problem resolution skills
- Working knowledge of PCs (MS Office suite at a minimum)
- Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision
- Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbor, etc.) is preferred
- Previous experience working in virtual teams preferred
- Previous people management experience preferred
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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