IT Manager overseeing the global IT function for Engineering & Automation Applications at Jabil. Responsible for service delivery and application lifecycle across all company sites.
Responsibilities
Own and manage the global IT delivery and operations of the Global Engineering & Automation Applications tower
Define and execute the IT strategy for the E&A application tower in alignment with enterprise and digital transformation goals
Lead a global virtual team of IT specialists and coordinate with regional/ site IT for deployment, development and support activities
Act as primary IT point of contact for E&A application programs across business units and manufacturing leadership
Ensure platform stability, performance, compliance, and availability in a regulated manufacturing environment
Drive continuous improvement and service excellence through metrics, governance, and proactive risk management
Manage vendor relationships, license contracts, and service escalations related to Global E&A applications tower
Lead system lifecycle planning including upgrades, patching, and obsolescence management
Own change and release processes to minimize operational disruption and maintain audit readiness, as applicable
Manage IT financials for the E&A application team including budgeting, forecasting, and cost optimization
Support the preparation of business cases and ROI analyses for strategic initiatives and platform investments
Partner with internal security, infrastructure, and compliance teams to maintain a robust control framework
Contribute to the global IT leadership community, sharing best practices and aligning to corporate IT standards
Support audit readiness, corrective actions, and resolution of any system non-conformances
Build and develop team capabilities to support current needs and future evolution
Select, develop, and evaluate personnel (internal/ external) to ensure the efficient operation of the IT function
Coordinate the work schedules, priorities, and performance management of IT personnel.
Demonstrate a commitment to customer/ business service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making business issues a priority
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by leadership
Enforce and follow all applicable procedures and policies within IT and the company
Participate in internal audit programs and drive non conformance issues to conclusion
Support/ Govern Project Management, as required
May perform other duties and responsibilities as assigned
Requirements
Proven track record managing global or multi-site Application deployments
Previous leadership experience in a matrix or CoE structure preferred
Experience working with Global Engineering & Automation Applications is a strong plus
Familiarity with ITIL practices, GxP/regulated environments, and manufacturing operations
Ability to participate in projects to ensure regional/ global readiness
ITIL Process Management knowledge to ensure compliance and use of global, regional and/ or site defined processes
Experience in ensuring processes/ people is in place to support area of responsibility.
Understanding of Licensing and Contracts.
Ability to work effectively under pressure with constantly changing priorities and deadlines.
Benefits
medical, dental, and vision insurance plans
paid time off accruing at a rate of 3.07 hours during your first year of employment
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