Hybrid IT Manager – Global Engineering & Automation Applications

at Jabil

• Job title: IT Manager – Global Engineering & Automation Applications
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $115,500 - $207,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, St Petersburg, United States

About the role

• IT Manager overseeing the global IT function for Engineering & Automation Applications at Jabil. Responsible for service delivery and application lifecycle across all company sites.

Responsibilities

• Own and manage the global IT delivery and operations of the Global Engineering & Automation Applications tower
• Define and execute the IT strategy for the E&A application tower in alignment with enterprise and digital transformation goals
• Lead a global virtual team of IT specialists and coordinate with regional/ site IT for deployment, development and support activities
• Act as primary IT point of contact for E&A application programs across business units and manufacturing leadership
• Ensure platform stability, performance, compliance, and availability in a regulated manufacturing environment
• Drive continuous improvement and service excellence through metrics, governance, and proactive risk management
• Manage vendor relationships, license contracts, and service escalations related to Global E&A applications tower
• Lead system lifecycle planning including upgrades, patching, and obsolescence management
• Own change and release processes to minimize operational disruption and maintain audit readiness, as applicable
• Manage IT financials for the E&A application team including budgeting, forecasting, and cost optimization
• Support the preparation of business cases and ROI analyses for strategic initiatives and platform investments
• Partner with internal security, infrastructure, and compliance teams to maintain a robust control framework
• Contribute to the global IT leadership community, sharing best practices and aligning to corporate IT standards
• Support audit readiness, corrective actions, and resolution of any system non-conformances
• Build and develop team capabilities to support current needs and future evolution
• Select, develop, and evaluate personnel (internal/ external) to ensure the efficient operation of the IT function
• Coordinate the work schedules, priorities, and performance management of IT personnel.
• Demonstrate a commitment to customer/ business service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making business issues a priority
• Understand and embrace the global IT strategic direction
• Adhere to all safety and health rules and regulations associated with this position and as directed by leadership
• Enforce and follow all applicable procedures and policies within IT and the company
• Participate in internal audit programs and drive non conformance issues to conclusion
• Support/ Govern Project Management, as required
• May perform other duties and responsibilities as assigned

Requirements

• Proven track record managing global or multi-site Application deployments
• Previous leadership experience in a matrix or CoE structure preferred
• Experience working with Global Engineering & Automation Applications is a strong plus
• Familiarity with ITIL practices, GxP/regulated environments, and manufacturing operations
• Ability to participate in projects to ensure regional/ global readiness
• ITIL Process Management knowledge to ensure compliance and use of global, regional and/ or site defined processes
• Experience in ensuring processes/ people is in place to support area of responsibility.
• Understanding of Licensing and Contracts.
• Ability to work effectively under pressure with constantly changing priorities and deadlines.

Benefits

• medical, dental, and vision insurance plans
• paid time off accruing at a rate of 3.07 hours during your first year of employment
• 4 weeks of paid parental leave
• 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays)
• 401(k) retirement plan
• employee stock purchase plan