Infrastructure Project Manager handling global infrastructure projects for Marsh. Delivering excellence on multiple projects with a focus on IT infrastructure in a corporate environment.
About the role
- Coordinator of projects overseeing technology implementation and ensuring strategic alignment in a reputable IT company. Focused on managing methodologies and facilitating communication between technical and business areas.
Responsibilities
- Support the PMO in organizing, planning and monitoring technology projects, ensuring alignment with the company's strategic directives;
- Keep schedules, action plans, status reports and other project management artifacts up to date;
- Assist in the implementation, standardization and dissemination of project management methodologies and best practices (PMBOK, Scrum, Lean, among others);
- Act as a facilitator between technical and business areas, ensuring that deliverables align with the strategic objectives of the projects;
- Gather information and support process modeling (AS IS / TO BE), proposing improvements when necessary;
- Support the preparation of executive presentations, the conduct of meetings and the development of management tracking materials;
- Conduct tactical change management activities, including communication with impacted areas, management of training plans and monitoring adoption of new processes;
- Assess change requests (RDMs), ensuring correct classification, categorization and definition of validation and contingency plans;
- Support and lead Change Advisory Board (CAB) meetings, ensuring alignment between technical and business areas;
- Perform risk analysis for proposed changes, considering technical, operational and business impacts;
- Monitor change execution and act to mitigate and resolve deviations;
- Record lessons learned and support post-implementation reviews (PIR);
- Contribute to the definition, monitoring and analysis of metrics (KPIs and SLAs) related to change management;
- Promote continuous improvement in change management processes, documents and tools (GMUD);
- Work in an integrated manner with incident, problem and configuration processes, ensuring governance and operational compliance.
Requirements
- Bachelor's degree in Information Technology, Business Administration, Engineering or related fields;
- Previous experience managing or coordinating technology projects;
- Knowledge of project management methodologies (PMBOK, Scrum, Kanban, Lean, among others);
- Experience with Change Management processes (GMUD) and participation in Change Advisory Board (CAB);
- Knowledge of risk analysis and monitoring metrics (KPIs and SLAs);
- Experience preparing schedules, executive reports and project documentation;
- Strong verbal and written communication, with the ability to interact between technical and business areas;
- Analytical, organized and results-oriented profile.
- Desired:
- Project management certifications (PMP, CAPM, Scrum, ITIL or similar);
- Previous experience in a PMO;
- Knowledge of project management tools (MS Project, Jira, Trello, Monday, among others);
- Experience with process modeling (BPMN);
- Experience with ITSM tools.
Benefits
- Health insurance;
- Dental plan (optional);
- Gympass / Wellhub (health and wellness platform that provides access to gyms and/or online workouts);
- Meal allowance and transportation voucher (benefits card accepted at thousands of establishments);
- Pharmacy discount program;
- Monthly 1:1 feedback between manager and direct report, fostering a transparent, high-performance culture. We discuss development and give/receive feedback to build a lasting relationship 🚀;
- IDP - Individual Development Plan: created between manager and direct report to support your development;
- Training (individual and team);
- Leadership development program (LDP): encouraging the development of future leaders.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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