Customer Support Engineer providing technical support for mobile device security solutions. Responsible for ensuring customer satisfaction through collaboration with product and engineering teams.
About the role
- Join itestra as an Expert in IT Security and Compliance. Design innovative solutions to meet regulatory standards and improve security processes.
Responsibilities
- You develop creative IT solutions, e.g., database or automation approaches that efficiently manage and analyze compliance information.
- You drive the further development of our compliance and IT security processes.
- You work closely with our clients, our software engineers and other business units.
- You support certification processes, analyze audit results and derive targeted improvement measures.
- You manage and shape contract management in the areas of data protection and information security.
Requirements
- You hold a degree with knowledge in computer science as well as business or law.
- You are passionate about IT security, regulatory requirements and digital risks.
- You think creatively, are structured and solution-oriented.
- You can communicate complex topics clearly and persuasively.
- You work independently, responsibly and with a hands-on mentality.
- You have excellent German language skills and fluent English, both spoken and written.
Benefits
- Weekly community lunch.
- Exciting events, both offline and online.
- Two annual company weekends that include family and partners.
- Monthly Exchange Day.
- Project rotations tailored to you.
- Expertise management and on-demand training.
- Regional offices.
- Flexible working hours and locations to suit you.
- Company bike program (JobRad).
- Wellpass (wellness benefits).
- Ergonomic workstations.
- Table tennis & foosball for breaks.
- Transparent development model — performance pays off, and so does loyalty.
- Attractive bonuses & 30+ vacation days.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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