Manager of Market Operations at Iron Mountain overseeing P&L and operations across Chicago, Country Club Hills, and Franklin. Focused on strategic goals, leading teams, and enhancing customer experiences.
Responsibilities
Be a fierce owner of market performance, from the P&L to key operational metrics
Manage performance of market’s Field and Warehouse teams
Collaborate with Clutter stakeholders to bring new opportunities to life
Make final decisions on high-priority customer escalations
Lead a community of cross functional strategic leaders to produce a significant impact to the business
Maintain regular communications with key team members across the org
Ensure functional partners are aligned on key objectives
Advocate for product support to successfully execute key initiatives
Collaborate with key team members (legal, tax, policy, support, etc)
Track core business metrics and deploy streamlined reporting structure
Requirements
5+ years experience in general management, operations, marketing, business consulting, finance or similar analytical role
Ability to effectively manage a large and growing field and warehouse team cross-functionally
Strong strategic thinker with a focus on optimal execution
Strong financial acumen
Excellent communication with the ability to engage internal stakeholders and external customers
Extensive experience navigating large and complex organizations
Ability to leverage data to inform and support critical decisions
Ability to bring key stakeholders across functions together to drive strategic alignment
A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
Ability to foster collaboration and facilitate teamwork
Effective prioritization
Prior P&L experience preferred
Prior experience working in early stage, high growth businesses.
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