SAP Senior Consultant role focusing on IT applications and systems for Ingersoll Rand. Identifying business needs, managing projects, and improving processes to maximize efficiency.
Responsibilities
Understanding business needs, detailing requirements, and monitoring the development, testing, and implementation of system solutions.
Translating user problems and demands to technical teams, ensuring clarity between what the business requires and what will be delivered.
Suggesting process improvements using ERP resources and other systems, as well as monitoring software updates and changes.
Helping to create and organize test plans for new functionalities and system adjustments, together with users and those responsible for the processes.
Supporting users in resolving problems, registering incidents, escalating issues when necessary, and following up until final resolution.
Managing suppliers involved in system support and development, overseeing service levels, costs, and quality of deliverables.
Requirements
Bachelor’s Degree
Proficient in English (spoken)
Experience in Systems Analysis and Design / Business Process Management, providing application support and/or performing functional analysis, design, and implementations.
Proven experience in business process mapping.
Knowledge and experience with SAP ECC.
Proven experience in Project Management.
Fluent Spanish (spoken) – desirable
Experience with TOTVS is a plus
Knowledge of sales, inventory/warehouse management, and manufacturing processes (preferably in industrial sectors)
Benefits
Health insurance
Professional development opportunities
Hybrid work model and travel availability to be arranged
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