Operations Manager overseeing travel operations across Latin America for Intrepid Travel. Responsible for service quality, safety, and managing trip operations in Argentina, Chile, Uruguay, and Brazil.
Responsibilities
Responsible for the safe, efficient, and profitable operation of all trips across Argentina, Chile, Uruguay, and Brazil.
Ensure every trip meets company standards, policies, and Responsible Travel principles.
Maintain service quality, safety, and brand consistency as the primary operational link between local offices, Group Leaders, Global Operations team, and Product teams.
Contribute to strategic planning and provide leadership as a core member of the regional management team.
Requirements
Proven experience in operations management, tour leading, and team leadership.
Extensive knowledge of adventure travel products and destinations in Argentina, Chile, Uruguay, and Brazil.
Strong crisis management and safety oversight capabilities.
Excellent organizational and delegation skills.
Fluent in Spanish and English; Portuguese proficiency is highly desirable.
Benefits
Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trips
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family
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