About the role

  • Digital Product Manager leading strategy and delivery of discovery experiences for Intrepid Travel. Improving customer search and connection with trips through data-driven insights.

Responsibilities

  • Leads the strategy and delivery of discovery experiences that help customers find the right trip for them across our website.
  • Brings strong experience in product management across discovery, planning and delivery, grounded in customer research and data‑driven decision‑making.
  • Deeply understands customer behaviour, uses insights and takes ownership of improving how customers search, browse and connect with trips that truly resonate with them.
  • Works closely with cross-functional teams across Engineering, Design, Analytics and key stakeholders to drive alignment, clarity and momentum toward shared goals.
  • Coordinates across the full digital customer journey alongside a team of Product Managers.

Requirements

  • Minimum 4-5 years' experience in a Product Owner, Product Manager role ideally in an e-commerce environment.
  • Ability to shape product direction, set and own KPIs, and deliver measurable improvements.
  • Strong analytical capability, with experience gathering customer insights and using data to inform clear, actionable product requirements.
  • Demonstrated experience in roadmap development and alignment - balancing customer needs, technical realities and broader website objectives.
  • Excellence in product execution: including backlog management, writing high‑quality requirements, and delivering features end‑to‑end with rigour and quality.
  • Excellent communication skills; able to present product rationale (across teams and levels), creating alignment and shared understanding.
  • Experience with Search technology, A/B testing and website optimisation practices is highly regarded.

Benefits

  • Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
  • A free Intrepid trip every year, plus generous discounts for families, and close friends
  • 5 extra days of leave a year for use on Intrepid trips
  • A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
  • Access to e-learning platforms, professional development and mentor programs
  • 20 hours of volunteer leave every year to use on causes most important to you
  • Employee Assistance Program, a 24/7 service that offers counselling for you and your family

Job title

Digital Product Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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