Hybrid Digital Product Manager

at Intrepid Travel

• Job title: Digital Product Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Colombo, Sri Lanka

About the role

• Digital Product Manager leading strategy and delivery of discovery experiences for Intrepid Travel. Improving customer search and connection with trips through data-driven insights.

Responsibilities

• Leads the strategy and delivery of discovery experiences that help customers find the right trip for them across our website.
• Brings strong experience in product management across discovery, planning and delivery, grounded in customer research and data‑driven decision‑making.
• Deeply understands customer behaviour, uses insights and takes ownership of improving how customers search, browse and connect with trips that truly resonate with them.
• Works closely with cross-functional teams across Engineering, Design, Analytics and key stakeholders to drive alignment, clarity and momentum toward shared goals.
• Coordinates across the full digital customer journey alongside a team of Product Managers.

Requirements

• Minimum 4-5 years' experience in a Product Owner, Product Manager role ideally in an e-commerce environment.
• Ability to shape product direction, set and own KPIs, and deliver measurable improvements.
• Strong analytical capability, with experience gathering customer insights and using data to inform clear, actionable product requirements.
• Demonstrated experience in roadmap development and alignment - balancing customer needs, technical realities and broader website objectives.
• Excellence in product execution: including backlog management, writing high‑quality requirements, and delivering features end‑to‑end with rigour and quality.
• Excellent communication skills; able to present product rationale (across teams and levels), creating alignment and shared understanding.
• Experience with Search technology, A/B testing and website optimisation practices is highly regarded.

Benefits

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family