Hybrid Lead IT Systems Engineer – Infrastructure & DevOps

at Intouch Insight

• Job title: Lead IT Systems Engineer – Infrastructure & DevOps
• Job type: Full Time
• Experience level: Senior
• Salary: CA$110,000 - CA$140,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Jamf, MacOS, Terraform
• Location requirements: Hybrid, Kanata, Canada

About the role

• Lead IT Systems Engineer focusing on infrastructure automation and security compliance at Intouch Insight. Overseeing IT operations with an automation-first mindset for business growth.

Responsibilities

• Use Terraform to manage and provision cloud identity and security infrastructure
• Oversee the administration and security of the corporate environment, including endpoint management for a mixed Windows and MacOS fleet
• Implement and maintain Jamf for MacOS and Microsoft Intune for Windows to automate device enrollment, patching, and security configuration
• Secure and automate user lifecycles within Microsoft Entra ID and Google Workspace
• Lead the execution of the SOC 2 Type 2 program by building automated workflows to ensure all controls are documented and operating effectively
• Establish IT security policies, manage vulnerability remediation, and lead incident response procedures

Requirements

• Professional experience as a Sr. IT Engineer or DevOps Engineer with a focus on infrastructure automation
• Proven ability to use tools like Terraform to manage cloud-based identity and access management (IAM), specifically Microsoft Entra ID
• Deep proficiency in securing endpoints across Windows (Intune) and MacOS (Jamf)
• Demonstrable experience leading or contributing to SOC 2 Type 2 audits, ideally with a focus on automated evidence collection
• Hands-on experience administering Google Workspace in a corporate setting
• Ability to articulate technical strategy to both technical teams and executive leadership

Benefits

• Equal employment opportunities
• Prohibits discrimination and harassment of any type