Senior Business Analyst focusing on capturing requirements and improving processes at Fleet Alliance. Driving project delivery and ensuring stakeholder needs are met.
About the role
- IT Business Analyst optimizing online sales and enhancing customer experience in insurance at Intact. Collaborating with teams to deliver effective IT solutions from analysis to documentation.
Responsibilities
- Analyze business needs to define IT solutions.
- Lead/participate in business requirements workshops to specify IT solutions.
- Conduct impact analyses and effort estimates to recommend, obtain approval for, and document the IT solution using effective methods, interacting with both business domain users and the IT project team.
- Support the development of solutions and the technical analyses performed.
- Support quality assurance activities and acceptance testing.
- Support the product manager in defining and prioritizing the product backlog.
- Document user stories in a way that is understood by developers and the quality assurance team.
- Identify and communicate impacts on business processes to support change management in the business units through a train-the-trainer approach.
- Build and maintain robust, accurate, and accessible functional documentation for all stakeholders in the company.
Requirements
- Bachelor’s degree in a related field, or any equivalent combination of education and experience
- At least 2 years of relevant experience
- Project experience in Scrum mode
- Experience and knowledge in the insurance domain (an asset)
- Experience and knowledge of applications in a web environment
- Proficiency with JIRA and Confluence
- Bilingualism is required for candidates located in Quebec considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
- No Canadian work experience required, however must be eligible to work in Canada.
Benefits
- Performance-led financial rewards
- Professional development opportunities
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