Claims Adjuster I, Casualty responsible for investigating and settling insurance claims at Intact. Providing quality service and ensuring prompt settlements in line with corporate policies.
Responsibilities
Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements.
Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim.
Collect reports and statements to determine liability and coverage.
Ensure all cases are clearly documented and meet any or all legislative requirements.
Requirements
University degree or any combination of training and experience deemed relevant for the role.
Prior insurance or legal experience/education preferred.
Can communicate and negotiate effectively.
Excellent customer service skills.
Strong analytical and decision-making skills.
Excellent time management skills.
Bilingualism (English/French) is considered an asset.
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Annual bonus target, based on the base salary, with potential payout of up to double the target (subject to personal and company performance): 7.5%
Pension offerings provide flexibility and long-term security for our employees
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