Hybrid Operations Management Accountant

Posted 19 hours ago

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About the role

  • Operations Management Accountant responsible for financial tracking, client billing, and performance reporting for energy management services in the UK. Collaborating with internal teams to ensure accurate financial insights and client communication.

Responsibilities

  • Track and reconcile plantroom operational costs (e.g. energy, maintenance, repairs).
  • Produce monthly profit & loss statements and balance sheets for each scheme.
  • Manage accruals, prepayments, and journal entries.
  • Ensure all ESCo cashbooks are up-to-date.
  • Ensure all relevant invoices, costs, and data are logged accurately against the correct scheme.
  • Develop dashboards or spreadsheet models for contract tracking and internal reporting.
  • Prepare clear, client-facing financial reports.
  • Present monthly or quarterly financial reports to clients (virtually or in person).
  • Confidently communicate financial findings, concerns, or risks to the ESCo Board, including supporting data and clear recommendations.
  • Provide clients with VAT Reports.
  • Support client budgeting and forecasting through proposed tariffs.
  • Model the financial impact of proposed maintenance activities or capital improvements.
  • Contribute to long-term financial planning and strategy for ESCo contracts.
  • Calculate and track KPIs (e.g. Scheme Surplus / Heat Network Efficiency / Meter Health).
  • Monitor contract-level financial performance and highlight underperforming areas.
  • Identify trends or inefficiencies that could drive cost savings or revenue opportunities.
  • Benchmark performance across sites and provide insights to improve service delivery or pricing structures.
  • Liaise with service providers to confirm costed works and schedules.
  • Coordinate with internal teams to capture maintenance data for reporting.
  • Ensure planned preventive maintenance (PPM) schedules and reactive works are reflected in cost reporting.
  • Monitor service level agreement (SLA) compliance across contracts and contribute to performance metrics.
  • Work with operational staff to improve cost control and financial visibility of day-to-day services.
  • Assist with the onboarding of new sites or contracts from a financial perspective.
  • Coordinate client invoicing and ensure accurate billing for utility recharges, services, and maintenance works.
  • Support client queries related to costs, billing, or site performance. (B2B)
  • Assist in producing documentation for client reviews, audits, or contract renewals.
  • Support contract reviews by providing insights into site-level financial performance.
  • Ensure compliance with financial controls and procurement procedures.
  • Work cross-functionally with operations, finance, and service delivery teams.
  • Contribute to ongoing process improvement initiatives.

Requirements

  • Broad experience in an accounting, finance analyst, or operations finance role (management accounting bias)
  • Comfortable working in or alongside operations, maintenance, energy, or facilities management
  • Advanced Excel skills (pivot tables, lookups, dashboards)
  • Strong attention to detail and continuous improvement mindset
  • Confident working independently as well as contributing to collaborative improvements
  • Experience with financial systems (e.g. Xero/ Sage) and/or CAFM tools (e.g. BigChange) preferred.

Benefits

  • 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
  • Employer pension contribution matched at 4%.
  • Free, confidential support available for personal and professional challenges.
  • 'DO RIGHT WITH INSITE' provides up to 2 paid days off per year for volunteering with company-led initiatives.
  • Regular company social events, including an annual Summer Party and Christmas Party.

Job title

Operations Management Accountant

Job type

Experience level

Mid levelSenior

Salary

£50,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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