Lead System Engineer maintaining Oracle EBS/ERP applications at AT&T. Providing production support and troubleshooting for supply chain processes and integrations.
Responsibilities
Provide day-to-day production support for Oracle EBS/ERP (Procurement, OM, Inventory); resolve incidents/requests within SLAs and ensure service stability.
Troubleshoot end-to-end issues across business workflows, configuration, master/transaction data, batch/concurrent programs, and interface processing using strong analytical and SQL skills.
Support supply chain execution flows including Procure-to-Pay, Order-to-Cash, receiving, picking/packing/shipping, inventory transactions (transfers, adjustments, reservations, cycle counts), and reconciliation of on-hand balances.
Perform data triage and correction (where approved) and partner with functional leads for process/config changes.
Monitor and support 3rd-party integrations (e.g., ASN, receipts, shipment confirmations, inventory updates, returns/RMAs).
Partner with integration/middleware teams and vendors to resolve cross-system defects, mapping issues, sequencing/latency problems, and data mismatches.
Analyze and remediate interface errors in queues/tables/logs; validate reprocessing/replay and prevent duplicates.
Lead incident response and minimize downtime.
Build and maintain monitoring, alerts, and dashboards for proactive issue detection.
Create run books and automate operational tasks to improve efficiency.
Collaborate with development teams to define and meet non-functional requirements (reliability, performance, scalability).
Conduct blameless postmortems and drive continuous improvements.
Support release management, capacity planning, and security best practices.
Provide 24x7 on-call support as needed.
Requirements
7+ years in Development, Functional and maintenance experience for Oracle Applications (EBS/Fusion – AR, AP, FA, PO, INV, PA, OM, Planning, etc.) - with SRE mindset
Proficiency in SQL/PLSQL, and Oracle technologies, Java/J2EE, scripting (Python, Shell), and automation (AI based automation a plus).
Strong skills with observability tools (Dynatrace, AppDynamics, Splunk, ELK, Grafana).
Experience with containerization (Docker, Kubernetes) and cloud services (Azure).
Experience with Middleware / Integration technologies – Oracle SOA/OIC, Mulesoft, Kafka/JMS, EDI.
Excellent problem-solving and communication skills.
Bachelor’s degree in Computer Science, IT, or related field.
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
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