Claims Associate responsible for managing workers compensation claims within company standards. Providing client support and documenting claims accurately while ensuring efficient processing in the Plano office.
About the role
- Senior Claims Analyst managing complex claims in automotive and general insurance for INCA, a tech-focused claims service provider. Innovating processes and enhancing AI models with direct customer and insurer collaboration.
Responsibilities
- You review and manage claims in automotive and private liability (PHV) where our AI reaches its limits and full automation is not possible.
- You combine your subject-matter expertise with cutting-edge tools.
- You challenge existing processes, rethink workflows, and help improve our AI.
- You work closely with insurers, customers and our team.
- Your feedback feeds directly into our AI models and will change how thousands of claims are handled in the future.
Requirements
- Several years of experience in claims handling (automotive / private liability)
- A willingness to explore new approaches rather than doing the bare minimum
- Openness to and affinity for digital tools and AI
- Structured working style, team spirit and enthusiasm for innovation
Benefits
- Above-average salary (tariff-aligned) + participation in company success through a VSOP (virtual stock option plan)
- 30 days of vacation
- 2 weeks “Work from Anywhere” per year
- Onboarding at our Berlin office; thereafter a flexible hybrid arrangement is possible
- Motivated, dynamic team – no politics, flat hierarchy
- Fitness membership via Wellpass
- Regular lunches, team events and offsites
- Office in central Berlin with excellent transport connections and a vibrant neighborhood
- Your voice is heard. Your experience matters. Here you can help shape things, not just maintain them.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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