Senior Claims Examiner handling New York Labor Law claims at Arch Insurance Group. Overseeing claims, developing strategies, and assessing liability and damages for resolution.
About the role
- Claims Analyst assisting experienced team in vehicle and property claims. Collaborating on case processing while contributing to AI development and improvement.
Responsibilities
- You will work closely with our experienced claims analysts and learn step by step how motor vehicle and private liability claims are handled.
- You will support the handling of cases where our AI reaches its limits — gaining confidence in claims settlement as you progress.
- You will gain exposure to modern tools and methods and apply them directly in practice.
- You will question processes together with the team, rethink workflows and help further develop our AI.
- Your feedback matters: you will help shape the future of claims handling.
Requirements
- Vocational training as an insurance clerk (or similar), or a started/completed degree in Business Administration / Law / Insurance
- Some initial experience in claims handling is a plus — but willingness to learn and curiosity are more important
- Enjoy finding new ways of working rather than following rules by rote
- Openness to and affinity for digital tools and AI
- Structured working style, team spirit & enthusiasm for innovation
Benefits
- Above‑average salary (tariff-oriented) + participation in company success (VSOP)
- 30 days of vacation
- 2 weeks of “Work from Anywhere” per year
- Onboarding in our Berlin office, followed by a flexible hybrid arrangement
- Motivated, dynamic team — no politics, flat hierarchy
- Sports membership via Wellpass
- Regular lunches, team events and offsites
- Office in central Berlin with excellent transport links and a vibrant neighborhood
- Your voice is heard. Your experience matters. With us you can shape things, not just maintain them.
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