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About the role
- Senior Research Manager leading humanitarian and nexus teams for IMPACT Initiatives in Syria. Overseeing research unit activities and managing local and international teams.
Responsibilities
- Direct management of international and national team members, including recruitment and staff career development.
- Development and implementation of capacity-building training plans for team members.
- Day-to-day management of team members, including the development of work plans and performance indicators.
- Ensure all assessments and analyses are planned and implemented in a structured and coherent manner, aligned with relevant project and strategic objectives and global REACH guidelines.
- Oversee all research cycles, including reviewing Terms of Reference (ToRs), methodology notes, tools, products and dissemination strategies.
- Ensure the production of timely, accurate and analytically rigorous reports, assessments and factsheets.
- Ensure relevant stakeholders and partners are engaged in assessment design and planning.
- Monitor output achievement and project expenditure, ensuring timely completion of projects.
- Actively advocate for improved analysis within REACH products, promoting common methodologies, tools and analysis frameworks across units where relevant.
- Contribute to managing grants in the unit, including initial discussions with donors, conceptualization of new projects, proposal drafting, regular reporting and M&E.
- Contribute to the financial management of all grants covering the unit’s projects, including working with finance teams to ensure project deliverables align with financial obligations.
- Ensure contractual obligations are met in terms of program deliverables.
- Represent IMPACT and REACH with donors, partners and the wider humanitarian/development community in Syria.
- Proactively build relationships with relevant stakeholders and identify new opportunities to fill information gaps and support fundraising.
- Develop the research unit’s strategy, engagement and participation in various technical and coordination forums.
- Work with key clusters and partner organizations to identify information gaps within Syria and determine how the unit can address them.
- Develop and implement dissemination strategies to strengthen programme impact.
Requirements
- 4–5 years of relevant experience in a humanitarian context, such as program management, evaluation and assessments.
- Strong quantitative and qualitative research design, data collection and data analysis experience required.
- Good understanding of the humanitarian system and the research community. Prior experience with humanitarian coordination forums preferred.
- Demonstrated team management skills, including remote management.
- Prior experience with humanitarian and nexus research preferred.
- Past experience working in Syria is desirable.
- Excellent communication and drafting skills for effective reporting and review.
- Ability to operate in a cross-cultural environment, demonstrate flexibility and work independently.
- Excellent academic qualifications; a master’s degree in a relevant discipline is preferred.
- Proven knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with R, SPSS and/or STATA or other statistical analysis software is an asset.
- Fluency in English required; competency in Arabic is an asset.
Benefits
- Accommodation and meals provided in the guesthouse.
- Enrollment in a Swiss private pension fund (SwissLife – approximately 9.975% of staff gross salary).
- Health insurance, life insurance and repatriation assistance.
- Flight tickets every 6 months and visa fees covered (in-country travel costs and professional expenses are fully covered).
- Rest & recuperation (R&R) every 3 months (flight ticket up to $500 + $200 living allowance).
- Contribution to luggage transportation: between 20 and 100 kg, depending on contract length (+ luggage and personal property insurance).
- Annual leave: 36 days per year.
- Public holidays of the country of assignment observed.
- Family/compassionate leave when applicable.
- Pre-departure induction: 3 days at IMPACT Initiatives’ HQ in Geneva plus one week of pre-departure training at ACTED HQ in Paris, including a 4-day in-situ security training.
- IMPACT prioritizes staff psychological safety; health insurance covers, among other services, up to €1,000 per year for psychosocial counselling fees.
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