Provider Recovery Auditor responsible for auditing claims overpayments and facilitating recovery opportunities. Supporting the Inland Empire Health Plan in achieving quality program goals.
Responsibilities
Initiate and expand recovery opportunities through provided audit results, Provider calls, Third Party Liability and CCS eligible services.
Audit payment errors that result in Provider refund checks to properly apply funds and determine the root cause.
Communicate with and answer Provider inquiries and/or Provider Disputes regarding the reason for the refund request based upon claims processing guidelines, contractual agreements involving the use of established payment methodologies, Division of Financial Responsibility, and regulatory guidelines.
Promote teamwork and maintain effective working relationships with others throughout the organization.
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.
Requirements
Minimum of four (4) years of claims processing experience including Medicare and Medi-Cal
Two (2) years of experience auditing claims in a managed care environment including contract and financial DOFR interpretation
Experience with MS Office applications
High School Diploma or GED required
Bachelor’s degree from an accredited institution preferred
Knowledge of Medi-Cal and CMS guidelines for claim payments
Strong analytical and problem-solving skills
Proficient in Microsoft Office, including being able to manipulate large data sets in Excel files
Excellent oral and written communication skills
Ability to build successful relationships across the organization
Benefits
Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Competitive salary
State of the art fitness center on-site
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement 457(b) option with a contribution match
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