Program Management Associate at Glenmede, supporting enterprise and business line initiatives with project management and program governance responsibilities.
About the role
- Energy Analyst supporting Texas commercial energy efficiency programs through invoice management and project application reviews. Collaborating with cross-functional teams to ensure quality control and compliance standards.
Responsibilities
- Support commercial energy efficiency programs in Texas
- Preparation and submission of weekly invoices, report generation and reconciliation
- Updating monthly presentations for clients
- Managing and reviewing project applications
- Work with IT and Delivery teams to maintain organized records
- Identify inefficiencies in current invoice process to suggest improvements
- Interface with manufacturers, retailers, Trade Allies, customers, engineers & consultants
- Review project application forms and submittals to ensure compliance with program policies and procedures
- Provide support for field-based staff and a network of participating Trade Allies
- Maintain ongoing communications with participating contractors, customers, and consultants
- Clarify and resolve/escalate customer/contractor concerns related to program participation
- Review technical specifications, calculations, and cost estimates for energy efficiency projects
- Assist technical teams to ensure QA/QC standards for the program are met
- Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database
- Process program incentive payments per established policies and procedures
- Coordinate on program quality control activities such as inspections and customer surveys
- Data entry as part of invoice process and program forecasting
- Creating Excel formulas, pivot tables, and macros daily
- Managing various invoicing and reporting processes, performing QA reviews with project managers
- Submitting for client approval
- Leading communication with IT group, monitoring IT tickets, and recommending improvements based on use of IT tools
- Monitoring program metrics and identifying and evaluating trends in the data
- Maintaining and updating shared files, resources, and program documents
Requirements
- Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)
- 1+ year(s) of experience developing, designing, or administering successful operational processes
- Experience supporting operations for consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits and/or related experience
- Experience performing data and/or financial calculations
- Analyzing program metrics, identifying trends, and evaluating process inefficiencies
- Demonstrated success operating in complex cross-functional teams
- Ability to communicate effectively, written and verbally, with clients and colleagues at all levels
- Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
- Demonstrated ability to work independently and take ownership of processes
Benefits
- Flexible workplace arrangements
- Work-life balance
- Employee wellbeing programs
- Donation matching
- Volunteer opportunities
- Education Reimbursement
- Retirement Planning
- 401k matching
- Mentorship Programs
- Free access to professional development resources such LinkedIn Learning
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