Service Desk Night Analyst joining King’s Service Centre. Providing exceptional IT and Facilities Management support to staff and students at King's College London during night hours.
About the role
- Senior Analyst at SP Energy Networks supporting the expansion of Flexibility Services into operational businesses. Engaging with market participants and driving network operability.
Responsibilities
- Supporting the expansion of Flexibility Services into the operational businesses of SPEN though operational experience and analysis
- Supporting on technical and policy solutions to meet Licence obligations, business requirements that represent a benefit for our customers, wider society and our shareholders.
- Supporting on the commercial and systems analysis that supports decisions making, policy development and the delivery of flexible alternatives to manage network constraints.
- Providing industry support through attendance at Working Groups and Industry Forums to influence the direction of key developments within the sector
- Active customer and stakeholder engagement, support delivery of industry changes to impacted SPEN business units ensuring best practise is adopted and implemented.
- Supporting major business changes across impacted teams and or areas of SPEN.
- Supporting continual performance improvement through analysis of outputs and feedback from internal and external sources.
- Fulfilling duties in relation to any assigned storm role as required.
Requirements
- Strong analytical skills
- Awareness of the regulatory and legislative landscape, including codes, licence, standards and regulatory incentives preferable.
- Awareness and understanding of key business drivers and the external commercial context in which SPEN is operating.
- Stakeholder management skills.
- Ability to communicate and present information effectively at a range of levels.
- Project/programme co-ordination experience.
- Ability to devise solutions to problems/challenges.
Benefits
- 36 days annual leave
- Holiday Purchase – perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers – save more and spread the cost of your technology purchases
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Life Assurance (4x salary)
- Access to Savesmart financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
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