XPT Software offers a contract position in SAP S/4 HANA. Work involves Defence projects across Australia, requiring onsite presence.
About the role
- SAP Manager leading SAP IS-U and CRM systems for customer service processes at Avangrid. Responsible for project management, team collaboration, and application efficiency improvements.
Responsibilities
- Effectively leading SAP IS-U and CRM systems that support customer service meter-to-cash business processes
- Collaborating with business areas and the IT senior leadership team in gathering, analyzing, characterizing, balancing and prioritizing assigned projects
- Responsible for business validation and quality assurance testing
- Defining and delivering the IT Applications Roadmap aligned with Business Area Strategies, Objectives and Priorities
- Manage the Application Map that falls under assigned areas, seeking opportunities to improve efficiencies, integration/consolidation and evolution/transformation
- Daily management of staff, including internal IT staff and external IT consultants
- Conduct governance meetings with business lead and review Roadmap/Portfolio, Maintenance Service Requests and SLAs adherence
Requirements
- Bachelor’s degree in Computer Science or other related field
- Minimum of 8 years of relevant experience
- Experience working in support of retail access and device management teams
- Experience supporting meter-to-cash processes
- Experience working as a Functional Analyst, Business Relationship or in an IT consulting role
- Strong technical, analytical, interpersonal, collaboration, organizational skills
- Excellent written and verbal communication skills
- Proven ability to proactively identify innovative solutions to challenging problems
- Experience synthesizing and communicating complex information simply and accurately to non-technical users
Benefits
- Competitive benefits and growth opportunities
- Generous performance‑based bonuses
- 12% 401(k) match
- Comprehensive health, dental, and vision insurance
- Tuition reimbursement
- Professional development and clear career advancement pathways
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