Regulatory Compliance Specialist overseeing compliance for Arc'teryx raw materials and goods. Collaborating across teams to uphold regulatory frameworks and ensure consumer safety with legal standards in focus.
IA
Hybrid Senior Compliance Advisor – Fair Business Practices
Posted 4 months ago
About the role
- Senior Compliance Advisor implementing compliance practices related to fair business at iA Financial Group. Collaborating across teams to ensure regulatory compliance and improve customer treatment standards.
Responsibilities
- Leadership and expertise in fair business practices
- Act as an internal reference for issues related to fair business practices and fair treatment of customers (FTC)
- Contribute to the evolution of compliance practices and tools in collaboration with the business sectors and entities concerned
- Participate in sectoral governance meetings on topics related to sound business practices
- Support the Head of Regulatory Compliance in reporting and preparing strategic analyses
- Monitor and track FTC indicators in sectors and entities subject to regulatory requirements
- Conduct targeted monitoring activities in sectors and entities subject to fair treatment obligations
- Produce analyses and recommendations to improve compliance and reduce FTC-related risks
- Analyze customer complaints in accordance with the established process
- Make decisions for customers in accordance with internal policies and regulatory requirements
- Identify trends based on the analysis of customer complaints
- Make recommendations to various departments to correct the causes of complaints and improve business practices
Requirements
- Bachelor's degree in law
- Relevant experience (5 to 8 years) in regulatory compliance, risk management, or oversight in the financial sector
- In-depth knowledge of requirements related to sound business practices and fair treatment of customers
- Excellent analytical, communication, and influential leadership skills
- Advanced knowledge of English, as the person will be required to communicate with English-speaking internal and external contacts on a weekly basis.
Benefits
- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness and personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonuses
- Discounts on iA products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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