About the role

  • Knowledge Management Analyst at iA Financial Group managing documentation and training content for operational efficiency. Collaborating with teams to support knowledge sharing and training initiatives.

Responsibilities

  • Writing and updating procedures, process documentation, comparison tables and decision trees in collaboration with subject matter experts.
  • Developing training content based on adult learning principles.
  • Carrying out document management activities.
  • Planning, organizing and executing projects related to writing, training or document management.
  • Collecting, analyzing, simplifying and synthesizing information from multiple sources.

Requirements

  • 2 to 5 years of relevant experience in writing, training, analysis or project management.
  • Holds a bachelor’s degree in education, communications, administration or another relevant field.
  • Proficient with Microsoft Office tools (Word, Excel, Outlook, PowerPoint, Visio, Teams).
  • Good knowledge of SharePoint.
  • Advanced knowledge of English.
  • Advanced knowledge of French.

Benefits

  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation and wellness/personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products
  • A healthy, safe, fair, and inclusive environment

Job title

Knowledge Management Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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